Latest CRM Blog

India to be the Next Cloud Computing Giant?

Research firm Zinnov has released an estimate that the cloud computing market within India is expected to reach $1.08 billion by 2015. This would be a ten-fold increase from today’s $110 million market. Software as a Service (SaaS) is expected to make up $650 million of that revenue, and Infrastructure as a Service (IaaS) and […]

Tags: , , ,

Microsoft Dynamics CRM or Microsoft Office Business Contact Manager- What’s the Difference?

Two reputed and popular CRM packages are Microsoft Dynamics CRM and Microsoft Office Business Contact Manager: Microsoft Outlook Advantage. Many business owners do not know the difference between these products or why one is better for certain types of companies. Let’s break down the details of each software application and why one is better for […]

Tags: , , , ,

ZoomInfo Wins “Service Provider of the Year” at Sales 2.0 2010

Yesterday from the Sales 2.0 2010 conference in Boston, The American Association of Inside Sales Professionals (AA-ISP) named ZoomInfo, a business information provider, the “Service Provider of the Year” in the SaaS, CRM, Productivity Tools category. The award is part of AA-ISP’s Inside Sales Professionals Leadership Summit 2010 awards. ZoomInfo is one of the presenters […]

Tags: , , ,

SageCRM v7.0 Customer Relationship Management (CRM) Suite Available for Small and Midsized Businesses

On June21, 2010, SageCRM v7.0 was released. The latest release of the CRM solution introduced new interactive dashboards and navigation to improve the collaborative efforts across sales, marketing and customer service functions. The Sage CRM solution offers businesses a highly sophisticated CRM application with a low total cost of ownership. The updated SageCRM dashboards provide […]

Tags: , , , ,

Salesforce and Microsoft Battle It Out Over Patent Violations

Last week, Salesforce.com countersued Microsoft for patent-infringement. Microsoft sued Salesforce first, in May, over intellectual property infringement. These customer relationship management (CRM) competitors are battling it out over patent violations. Microsoft and Salesforce are both seeking an injuction and monetary compensation for the violations. Microsoft claims that Salesforce’s CRM software violates nine Microsoft patents. Microsoft […]

Tags: , , , , , ,

Salesforce.com gets chatty

With the recent release of Chatter a cloud-based enterprise social-collaboration platform, Salesforce.com is pushing for enterprises to get vocal. Chatter is a solution that creates openings for developers to build and resell apps (which contain the platform). Similar to Facebook and Twitter, Chatter uses familiar social networking features.  This includes the use of profiles, status […]

Tags: , , , , , , ,

SAP and Siebel may be falling off the top of the CRM ladder

Currently, Forrester rankings show that SAP and Oracle-Siebel are the leaders in CRM software. However, competition is close at their heels. Because the CRM software market has developed immensely in recent years, this has made it difficult to make distinctions between products. The Forrester report stated that the reason Siebel and SAP do so well […]

Tags: , , , , , , , , ,

Microsoft Dynamics CRM Named Leader in Forrester Reports

Last week, Forrester Research Inc., an independent technology and market research company, named Microsoft Corp.’s Microsoft Dynamics CRM a Leader in The Forrester Wave: CRM Suites for Midsized, Q2 2010 and The Forrester Wave: CRM Suites for Large Organizations, Q2 2010. Microsoft Dynamics CRM is one of Microsoft’s latest applications that offers companies a centralized […]

Tags: , , , , , ,

Salesforce and BMC Software Will Resell BMC Service Desk on Force.com

Yesterday, Salesforce.com and BMC Software announced that their alliance has affected IT departments’ decision to use cloud-based IT service management and Cloud 2 applications. Salesforce.com has been selling the BMC ServiceDesk on Force.com, since April, and customers have quickly adopted it. Because of the major influx of sales on Force.com, Salesforce and BMC decided to […]

Tags: , , , , , , ,

Microsoft Dynamics CRM Partner Produces Microsoft’s Social Networking Solution

Microsoft business solutions, too, can be made fun. Sonoma Partners, a partner to Microsoft Corporation, has publically released Vibe, a nifty addition to Microsoft Dynamics CRM. The application was originally in use as an internal tool, but as of yesterday, it is provided for free to Microsoft Dynamics CRM customers. As Salesforce Chatter gets up […]

Tags: ,

Page 20 of 214« First...10...1819202122...304050...Last »