Latest CRM News

Mobile World Congress 2012: Amdocs Demonstrates Full Range of Solutions to Help Service Providers Embrace Challenge and Experience Success

Amdocs showcases CES portfolio innovations at Hall 8, Stand 101; “Art of Convergence” student art competition pictures the future ST. LOUIS (February 21, 2012) – At Mobile World Congress in Barcelona next week, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will showcase its full CES portfolio and demonstrate a range of  new […]

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Amdocs Launches OSS Single Click Network Rollout Solution for Rapid LTE Base Station Planning and Design

New solution cuts planning and design time, optimizes configuration and reduces CAPEX to enable faster network monetization ST. LOUIS (February 20, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs Single Click Network Rollout solution, an automated planning and design solution that enables service providers to […]

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Marketo Adds Key Executives to Extend Dramatic Growth and Customer Success

Revenue Performance Management Leader Names Sharon Zezima General Counsel, Jason Holmes Services SVP SAN MATEO, Calif. (February 14, 2012) –  Marketo, the fastest-growing provider of Revenue Performance Management (RPM) technology, today announced the appointment of Sharon Zezima as vice president, general counsel & corporate secretary and Jason Holmes as senior vice president of client services. These additions […]

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Salesforce.com Announces Timing of Its Fiscal Fourth Quarter and Full Year 2012 Financial Results Conference Call

Results to be released on February 23, 2012, after the market close SAN FRANCISCO (February 07, 2012) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its fiscal fourth quarter and full year 2012 results will be released on Thursday, February 23, 2012, after the close of the market.  The company will […]

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Marketing Automation Solution "Spark by Marketo" Is 2012 Stevie® Awards Finalist

New Small Business Marketing Software Lauded for Igniting Growth SAN MATEO, Calif., Feb. 2, 2012 – Marketo, the fastest-growing provider of Revenue Performance Management (RPM) technology, today announced that its marketing automation solution for small businesses, Spark by Marketo, has been named a finalist in the new product and services category in the sixth annual Stevie […]

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Amdocs Signs Multi-Year Agreements with Comcast

ST. LOUIS (February 01, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Comcast Cable Communications, one of the nation’s largest video, high-speed Internet and phone providers to residential and business customers, has agreed to a multi-year extension of its existing software license and services agreements with Amdocs relating […]

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Amdocs Launches Machine-to-Machine and Cloud-Based Connected Home Solutions to Speed Service Providers’ Entry Into the Connected Devices Market

Solutions enable service providers to add new revenue streams and increase average revenue per user ST. LOUIS (February 01, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of two new solutions that enable service providers to quickly and cost-effectively enter the fast-growing connected devices market. Amdocs M2M […]

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Ferranti Computer Systems: MECOMS(TM) 2012, Energy and Utilities Solution Receives “Certified for Microsoft Dynamics AX 2012” Accreditation

ANTWERP, Belgium (January 31, 2012) – Ferranti Computer Systems has announced today that its MECOMS(TM) 2012 Solution, offering Customer Information System and Meter Data Management process support for the energy and utilities market, has been awarded the “Certified for Microsoft Dynamics” accreditation. It is the second major version of MECOMS(TM) that has successfully completed the […]

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Amdocs Celebrates 30 Years of Industry Leadership By Focusing on Customer Success

Introduces new brand promise to help customers “Embrace Challenge, Experience Success” and unveils Amdocs Enreach program to commercialize innovative technologies from startups and research institutes ST. LOUIS (January 31, 2012) –  Amdocs (NYSE: DOX) today celebrated its 30th anniversary as the market leader serving the world’s top communications service providers with customer experience systems. To […]

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Marketo Named CRM Watchlist Winner Two Years Running

Company Honored as a Top Marketing Software Provider, Also Powers Revenue Growth for Fellow CRM Watchlist 2012 Winners SAN MATEO, Calif. (January 30, 2012) – Marketo, the fastest-growing provider in Revenue Performance Management (RPM) technology, announced today it has been named a top marketing solution by CRM thought leader Paul Greenberg on the 2012 CRM […]

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