Tag: "salesforce.com CRM"

Salesforce: CRM’s Golden Child

Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: ‚ÄúLeaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]

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Salesforce.com Case Study: Revving Up Cars.com’s CRM Initiative

Cars.com is the most comprehensive destination for those looking to buy or sell a new or used car. Today, the site lists more than 1.8 million vehicles from 12,000 dealer customers, classified advertisers and private parties. That is a lot of inventory to keep. It hasn’t always been easy for Cars.com to manage the highly […]

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Microsoft Dynamics CRM or Microsoft Office Business Contact Manager- What’s the Difference?

Two reputed and popular CRM packages are Microsoft Dynamics CRM and Microsoft Office Business Contact Manager: Microsoft Outlook Advantage. Many business owners do not know the difference between these products or why one is better for certain types of companies. Let’s break down the details of each software application and why one is better for […]

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Salesforce.com Acquires Jigsaw

Salesforce.com bought Jigsaw in a $142 million acquisition. Jigsaw, a business data provider, helps users store contact information, target audiences and generate leads. The cloud CRM enterprise bought Jigsaw in an effort to facilitate building contact lists in Salesforce databases. Salesforce has optimized the process of tracking and communicating with customers, but the process of […]

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Chatter about Salesforce Chatter

Salesforce.com, the customer relationship management (CRM) cloud computing company, announced the expansion of their social feature Chatter today. The application is embedded in their CRM platform and adds a social, collaborative element to the web-based CRM. Salesforce.com CEO, Mark Benioff, is following the Social CRM trend, by enhancing Chatter to have following options similar to […]

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