Tag: "RightNow"

RightNow Extends Customer Experience Suite with Intent Guide for Facebook and Mobile

RightNow CX for Facebook and RightNow Mobile Now Includes Best-in-Class Natural Language Search Capabilities BOZEMAN, Mont. (November 30, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, includes Intent Guide for Facebook and Mobile. “As more consumers interact with brands on Facebook and mobile devices, companies need a way to […]

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RightNow Introduces RightNow CX for Mobile Apps, Helps Organizations Deliver Exceptional Customer Experiences Everywhere

RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) puts full-featured service into mobile applications, creating great experiences for end consumers and making it easy for brands to add service capabilities to any app. “As mobile devices grow and the […]

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RightNow CX for Twitter Helps Companies Deliver Great Customer Experiences on the Social Web

New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) delivers a new service, RightNow CX for Twitter, harnessing the power of Twitter to deliver better customer experiences. Twitter’s real-time information and conversation streams have seen tremendous adoption; now instead of […]

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RightNow’s 2011 Global Summit Series Kicks Off October 24, Powering Brands with Transformative Customer Experience Strategies

Keynote Speakers Include Yahoo!, American Express, Sirius XM Radio, Match.com, KLM and Gartner BOZEMAN, Mont. (October 24, 2011) – The RightNow (NASDAQ:RNOW) 2011 Global Summit Series kicks off in the Americas on October 24 -26 at The Broadmoor in Colorado Springs. Summit 2011 Europe will be held October 31-November 2 at the Celtic Manor, UK […]

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University College at Texas Tech University Uses RightNow to Gain a Competitive Edge in Student Engagement

RightNow Powers Social and Mobile Customer Experience Solutions for Texas Tech RESTON, Va. (October 21, 2011) – University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow (NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the […]

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RightNow Appoints Tom Shepherd as Vice President, Global Indirect Sales

Shepherd to Drive Global Indirect Sales Growth, Helping to Increase Adoption of RightNow CX, the Customer Experience Suite BOZEMAN, Mont. (October 21, 2011) – RightNow® (NASDAQ:RNOW) has appointed Tom Shepherd as vice president, global indirect sales. Shepherd is responsible for driving the global strategy for indirect sales, strategic alliances and system integrators to expand RightNow’s […]

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RightNow to Announce Third Quarter 2011 Financial Results

RightNow to Webcast Analyst Day Presentations BOZEMAN, Mont. (October 18, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the third quarter ended September 30, 2011 before the market opens on Tuesday, October 25, 2011. RightNow will host a conference call to discuss the results at 6:00 a.m. Mountain Time […]

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Latest Release of RightNow CX Extends Leading Customer Experience Suite

RightNow CX Includes New Twitter Capabilities to Help Service Agents Ensure Great Customer Experiences on the Social Web BOZEMAN, Mont. (September 06, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, is now generally available. RightNow CX boasts new features including Agent Desktop Twitter Following and tight integration between Intent […]

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VoltDelta OnDemand Enables RightNow Technologies CRM with Contact Center On Demand

VoltDelta’s”10 Billion Call Proven” Virtual Contact Center Infrastructure Now Integrated with RightNow CX Desktops NEW YORK (August 09, 2011) – VoltDelta OnDemand Solutions, a leading provider of virtual contact center and voice self-service solutions with international reach, announced today the availability of its Delta On-Call virtual contact center with RightNow CX, the customer experience suite. […]

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RightNow to Present at Morgan Keegan Technology Conference

BOZEMAN, Mont. (August 03, 2011) – RightNow® (NASDAQ:RNOW), today announced that it will be presenting at the Morgan Keegan Technology Conference in New York on Tuesday, August 9, 2011 at 9:40 a.m. ET. A webcast of the presentation will be available on the company’s investor relations website at http://investor.rightnow.com/events.cfm. About RightNow RightNow is helping rid […]

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