Latest CRM Blog
Microsoft and Rotman School of Management To Open CRM Research Center
Microsoft Canada and the University of Toronto’s Rotman School of Management have announced the creation of the Rotman Executive Programs Centre for CRM Excellence, a joint initiative housed within Rotman Executive Programs with a focus on research, building intellectual capital, and developing interactive customer relationship management (CRM) educational programs. The CRM Centre will be unique […]
Consona’s Customer Management Version 7.0 Released
Yesterday, Consona Corporation, a CRM business solutions provider, announced the general release of Consona Customer Management (CM) Version 7.0, formerly known as Onyx CRM. The new CM version was designed based on client requests. The Consona CRM product is focused on reducing the system’s ownership cost and increasing productivity for all users. “The economy is […]
Microsoft Dynamics CRM Named Leading CRM Solution by Forrester
At the end of last month, Microsoft Dynamics CRM was named one of the strongest leading customer relationship management (CRM) solutions by Forrester Research, a technology and market research advising company. Microsoft Dynamics CRM is particularly suitable for midsized and large companies, according to Forrester. Forrester Research compared Microsoft Dynamics CRM to 18 other CRM […]
SAS wins 2010 CRM Excellence Award for SAS Customer Intelligence
Recently, SAS was named the winner of TMC’s 2010 CRM Excellence Award for SAS Customer Intelligence. Qualifiers of the CRM Excellence Awards had to not only provide a high quality product, but the winners were also chosen by the ability of their product or service to show constant improvement and encompass the entire enterprise and […]
Aplicor to Develop Integration with Microsoft Dynamics CRM
Recently, Aplicor, a provider of ERP software, announced the integration of their software with Microsoft Dynamics CRM. In the announcement, it was made known that Aplicor and Microsoft are collaborating to create a process based connector that will be released in Aplicor 7.0. The integration of these two technologies will create a seamless solution for […]
Salesforce.com’s Chatter Gets over 10,000 Customers in First Week!
On Tuesday, Salesforce.com, the enterprise cloud computing company, announced that over 10,000 people went live on the GA release of Chatter in its first week of availability. Chatter is Salesforce’s latest cloud social networking application. Salesforce’s Chatter is a new way to work and collaborate. Chatter has similar features as Facebook but it was designed […]
Microsoft Dynamics CRM Transforms Hard Rock International’s CRM
Hard Rock International, a company that owns restaurants, hotels, casinos, and concert halls that display an extensive collection of music memorabilia, has a large customer base and was finding it difficult to manage their customer relations. Hard Rock did not have an efficient system to handle the tens of thousands of customer inquiries that they […]
Charles Schwab CRM-Based Technology Platform For Investment Advisors In Works
Earlier this week, Charles Schwab, as a provider of operational, custodial and trading support to more than 6,000 independent investment advisory firms, announced details on its Schwab Intelligent Integration, the integrated technology platform. Schwab is developing this platform, formerly known as project C, to help assimilate the different workflow systems used by the independent firms. […]