Latest CRM Blog
More To TomTom About SaaS
Satellite navigation device firm TomTom has moved from an on-premise to an on-demand delivery model for its CRM. For TomTom, CRM is a mission critical system and the company has put full faith in its SaaS CRM from RightNow’s London-based data center. TomTom feels that the SaaS model will allow it to focus more on […]
Verint To Launch Impact 360
Verint Systems Inc. has announced plans to launch its dynamic Impact 360 with the SMB sector in mind. The Impact 360 offers top-of-the line workforce optimization (WFO) capabilities and will be available only via channel partners and resellers. Impact 360 Express is offered as part of the Verint Witness Actionable Solutions business line’s WFO solution […]
SaaS Aids Enterprise BI
SaaS is fast moving from being an SMB-specific service into the mainstream enterprise market. Cost is no longer the driving force that propels SaaS; it is now a legitimate solution for business issues. Welch’s, a manufacturer of jellies and juices, has opted for a SaaS-based BI offering for managing its transportation logistics. The company is […]
Vtiger roars with CRM 5.0.4
Vtiger has released vtiger CRM 5.0.4. The new release comes feature-packed and with a number of improvements such as better security, upgraded UTF-8 support for foreign languages, email enhancements include SSL support and rich text mails, you can also export records selectively. The new product comes with a cool theme selected by the vtiger community, […]
Sage Too Likes Web 2.0
It’s like an inexorable march of conquest for Web 2.0, with another CRM vendor acknowledging its role in helping businesses connect with customers and potentials. The new range of CRM products from Sage available on-demand and on-premise will provide users with option of collecting data from online resources. Sage views the incorporation of Web 2.0 […]
Oracle Certifies Nokia Devices
Oracle has announced mobile interoperability with Nokia devices. Now, Nokia products can be used to access Oracle CRM and database software. Much like the Microsoft, BlackBerry, and iEnteprises collaboration, the Oracle and Nokia tie-up will give Oracle further access into the mobile CRM market. The Oracle-Nokia collaboration offers three-pronged interoperability i.e. Oracle has validated Nokia’s […]
iEnterprises Launches Mobile Edge Express for Microsoft Dynamics CRM
iEnterprises, a company into desktop and wireless CRM, has come out with the Mobile Edge Express for Microsoft Dynamics CRM. The mobile application is a joint effort involving iEnterprises, RIM, and Microsoft. The click and run application is targeted at SMBs who are using Microsoft Dynamics CRM Live or partner-hosted Microsoft Dynamics CRM and would […]
Sage CRM Takes A Sage View For The Future
Sage CRM Solutions has unveiled its global CRM strategy – Sage CRM Solutions 2010. The vision is a detailed and exhaustive strategy that covers products and technology development. It covers all aspects of business that Sage considers important to be better able to serve its more than 5.5 million customers. Business requirements, interoperability issues, focus […]
Succeed With Your Mobile CRM
As with most things in life, you succeed with mobile CRM when you keep it simple and do not fall into the trap of overt complexity. Mobile CRM helps companies achieve ROI on their CRM investments faster as it improves the efficiency of the field staff and frees more people to be on the field. […]
NetBooks Levels The Playing Field Some More
NetBooks is taking complete management accounting to the small businesspersons. SMBs have traditionally found it difficult to unify all their databases and different elements of their business management such as CRM, sales order workflow, production, inventory management, outbound marketing, and, bookkeeping do not usually have the same data. For a price of $200/month, NetBooks offers […]