Tag: "crm solution"

Talisma Showcases Higher Education CRM Software

A Campus Management Corp. company, Talisma Corporation, has announced plans to showcase the Talisma CRM at the British Education and Training Technology (BETT) show next week. This comprehensive CRM software suite is designed specifically for higher education. More than 1,700 educational campuses throughout the world already benefit from Campus Management software. Educational institutions such as […]

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Salesforce.com Announces Chatter 2

Today, at Oracle OpenWorld, Salesforce.com is expected to announce the release of Chatter 2, an updated version of the already popular Chatter app. Chatter, which has only been available for roughly 3 months, has seen quick user adoption by existing Salesforce customers. Chatter users have even gone so far as to barrage Salesforce.com with requests […]

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Commence Upgrade CRM

Recently, Commence Corportation announced the release of Commence CRM v 5.1. Commence Corporation, a provider of web based CRM software, enhanced the new version of their CRM to integrate with Intuit’s QuickBooks accounting system. Customer Service Manager at Commence, Nicole Reed, commented on the new release. She said, “Small to mid-size companies are looking to […]

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vTiger Arrives in the UK

Recently, it was announced that vTiger, a provider of free open source CRM, will be teaming up with the Open Learning Centre to deliver CRM on demand to organizations in the UK. vTiger’s free CRM solution provides a complete set of CRM capabilities such as sales force automation, marketing automation, activity management and customer support […]

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Idea2 Releases CRM on Google Apps Marketplace

Recently, Idea2, a provider of cloud CRM solutions for small and medium businesses (SMB), announced that their SMB CRM would be available through the Google Apps Marketplace. Idea2’s cloud CRM solution improves customer retention and acquisition by easily arranging customer data and accelerating information flow. Idea2’s integration with Google Apps provides SMB CRM solutions with […]

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How sweet it is: Coca Cola and SugarCRM

Coca Cola Enterprises, the largest distributor of Coca-Cola in the world deploys SugarCRM to combine e-commerce, CRM and logistics into one streamlined package. Coca-Cola Enterprise required a cost-effective software solution that could be customized to fit as part of a larger e-commerce and logistics platform. They needed a CRM solution to give sales managers and […]

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Chesapeake Will Implement Vertex’s CIS

Today, Vertex, a leading customer relationship management (CRM) solutions provider, announced that Chesapeake Utilities Corporation has selected its customer information system (CIS), eCIS+, to improve their business operations. Chesapeake Utilities Corporation is a utility company that distributes natural gas and electrics to over 165,000 customers. Chesapeake Corp. needed to address their growth and improve the […]

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Microsoft Dynamics CRM Helps Jelly Belly

Jelly Belly Candy Company, the famous international candy manufacturer, was in need of a customer relationship management system so it decided to deploy Microsoft Dynamics CRM. In the last decade, Jelly Belly has grown rapidly as it has expanded its product selection and number of offices. In 2007, it installed an enterprise resource planning (ERP) […]

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Microsoft Dynamics CRM Named Leading CRM Solution by Forrester

At the end of last month, Microsoft Dynamics CRM was named one of the strongest leading customer relationship management (CRM) solutions by Forrester Research, a technology and market research advising company. Microsoft Dynamics CRM is particularly suitable for midsized and large companies, according to Forrester. Forrester Research compared Microsoft Dynamics CRM to 18 other CRM […]

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Microsoft Dynamics CRM Transforms Hard Rock International’s CRM

Hard Rock International, a company that owns restaurants, hotels, casinos, and concert halls that display an extensive collection of music memorabilia, has a large customer base and was finding it difficult to manage their customer relations. Hard Rock did not have an efficient system to handle the tens of thousands of customer inquiries that they […]

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