The CRM industry is evolving very quickly. Once upon a time, there were only a handful of choices for CRM software but now one can find almost endless choices. New features are included almost on a daily basis and new products and versions are released regularly. Web-based CRM enjoys high demand among small to medium-sized […]
Web-based CRM software is the latest and most effective tool in the marketing world right now. Normal marketing campaigns just don’t cut it anymore. Vendors can miss out on a large portion of their revenue and customer base if they don’t understand or know anything about their customers. This is where web based CRM software […]
Recently, Commence Corportation announced the release of Commence CRM v 5.1. Commence Corporation, a provider of web based CRM software, enhanced the new version of their CRM to integrate with Intuit’s QuickBooks accounting system. Customer Service Manager at Commence, Nicole Reed, commented on the new release. She said, “Small to mid-size companies are looking to […]
Recently, PCS Technology implemented the Sage CRM system. PCS made this decision when the recession struck and they realized they would need an intuitive system in place to track every sales lead to minimize any lead leakage. The Sage CRM system was optimized for the PCS frontline team to ensure that they would be able […]
On June21, 2010, SageCRM v7.0 was released. The latest release of the CRM solution introduced new interactive dashboards and navigation to improve the collaborative efforts across sales, marketing and customer service functions. The Sage CRM solution offers businesses a highly sophisticated CRM application with a low total cost of ownership. The updated SageCRM dashboards provide […]
Microsoft Corp. is suing Salesforce.com Inc with the accusation that the customer relationship management (CRM) giant has infringed nine patents for ways to make software more efficient. The complaint targets the customer-relationship management software that is the hallmark of Salesforce.com’s business. It seeks a court order that would prevent the San Francisco-based company from providing […]