Software as a service, or SaaS CRM, promises to free enterprises from the annoyance of having to deploy and maintain software applications that require frequent upgrades and qualified personnel to run apart from taking up valuable floor space. The two most prominent SaaS CRM providers include Salesforce.com and NetSuite. The two companies have created a […]
Salesforce.com is sitting at a much higher share price than its low of $28 in early 2009. Shares have hit a high of $150 recently, but is this cloud-based solutions provider worth the price? With a primary focus on customer relationship management (CRM), Salesforce.com is exactly where it needs to be to continue to enjoy […]
Any company relying on their sales team to drive revenue understands the value of sales force automation. Salesforce.com is certainly a leader in this space, especially when the enterprise is seeking to move to a cloud-based approach to managing sales processes. While it is understandable for a company to be concerned over security when moving […]
Yesterday, the enterprise cloud computing company, Salesforce.com, announced its plans to set up a new data center in Japan. A partner of the cloud computing giant, NTT Communications (NTT Com), is working with Salesforce to establish the Tokyo center, which is being established to further support the cloud computing services that Salesforce.com has to offer. […]
This past week, it was announced that Salesforce.com, the enterprise cloud computing company, acquired Activa Live, an enterprise chat startup. Activa Live provides an on-demand cloud computing service, which includes customer support, live chat and online sales interaction features. Activa Live’s software is useful to companies who want to interact with online visitors. These interactions […]
Recently, it was announced that RelayWare, a provider of cloud-based partner relationship management solutions(PRM), has worked with Salesforce.com to create an integration connector for the two applications. CRM and PRM solutions, although different, are complementary products that create a powerful sales platform when combined. RelayWare’s PRM solution, enables users to manage every aspect of partner […]
Today, Salesforce.com announced the successful deployment of their Cloud 2 technologies for Stratus Technologies. Stratus, a provider of high availability on its servers, has utilized Salesforce.com’s Cloud 2 technologies to reach a greater level of communication with its customer base, and has been an early success story of Salesforce Chatter implementation. Salesforce is providing Stratus […]
With Salesforce.com dominating the CRM news lately, Microsoft decided that it needs to up its game. Microsoft representatives stated that Microsoft wants to make its presence known and voice heard so the computer and customer relationship management (CRM) software provider aims to strengthen its CRM pitch to the press. Salesforce.com and its CEO, Marc Benioff, […]