Tag: "salesforce crm"

Salesforce.com CRM Success Story: 24 Hour Fitness

Customer relations management (CRM) solutions are known to empower companies to more readily anticipate and respond to customer needs. Robust solutions help to integrate systems across the enterprise in order to deliver on sales expectations. 24 Hour Fitness, a privately owned and operated fitness chain, discovered that its disparate corporate sales groups systems needed to […]

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Salesforce.com Acquires Etacts to Expand CRM Offering

Salesforce.com has long been recognized as a solid leader in the hosted CRM space. Now, the company is seeking to expand its already rich CRM portfolio with the acquisition of Etacts, a Y-Combinator startup focused on the contact management space. An e-mail contact manager, Etacts works as a plug-in for Google’s Gmail and Web application. […]

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Salesforce: CRM’s Golden Child

Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: “Leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]

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Salesforce.com gets chatty

With the recent release of Chatter a cloud-based enterprise social-collaboration platform, Salesforce.com is pushing for enterprises to get vocal. Chatter is a solution that creates openings for developers to build and resell apps (which contain the platform). Similar to Facebook and Twitter, Chatter uses familiar social networking features.  This includes the use of profiles, status […]

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Salesforce and Aprimo Release Integrated Software: Aprimo Marketing Studio on Demand with Salesforce CRM

Last week, Aprimo Inc., a consumer and business-to-business marketing solutions company, announced that they will now offer a data synchronization application called Aprimo Marketing Studio On Demand with Salesforce CRM. The Studio on Demand will be a part of Salesforce’s AppExchange 2. Their goal is to improve companies’ lead management process by allowing them to […]

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The Cloudforce 2010 is Coming to Town!

Yesterday, Salesforce.com, the enterprise cloud computing company, announced that Cloudforce 2010 will be held on June 22, 2010.  The largest cloud computing event of the year will happen in the San Jose Convention Center in San Jose, CA. Cloudforce 2010 is for developers, customers, or people in the industry.  The event is to welcome and […]

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Organize Sales Leads with WordPress

Organizing sales leads just got easier with the new plugin from Salesforce. Websites that accept Salesforce leads usually run on WordPress. The process used to consist of checking your email and then copy-and-pasting the information back into the Salesforce system. With the new Salesforce for WordPress plugin, data will automatically be added into your Salesforce […]

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Salesforce.com Acquires Jigsaw

Salesforce.com bought Jigsaw in a $142 million acquisition. Jigsaw, a business data provider, helps users store contact information, target audiences and generate leads. The cloud CRM enterprise bought Jigsaw in an effort to facilitate building contact lists in Salesforce databases. Salesforce has optimized the process of tracking and communicating with customers, but the process of […]

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Taking Another Look at Chatter & Other Dreamforce Releases

Salesforce.com’s annual Dreamforce conference ended just over a week ago, and aside from two new service-desk integrations on Force.com, the big news was about Salesforce Chatter. Yes, the “Facebook for enterprise” stole the show—even detracting from news about the specifics regarding Salesforce’s new Collaboration Cloud—as well as from other integrations and products announced at the […]

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Dreamforce 09: SugarCRM Parodies Benioff, Tries to Poach Clients from Salesforce.com

Dreamforce was getting an impressive amount of attention even before the announcement of Salesforce Chatter, and a couple software companies launched campaigns to steal some of this interest. Microsoft set up a “truth squad,” for the San Francisco event, and SugarCRM took it a step further, distributing 1,000 pamphlets titled “Behind the Smoke Screen” at […]

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