Latest CRM Blog
PCS Technology Selects Sage CRM Solutions
Recently, PCS Technology implemented the Sage CRM system. PCS made this decision when the recession struck and they realized they would need an intuitive system in place to track every sales lead to minimize any lead leakage. The Sage CRM system was optimized for the PCS frontline team to ensure that they would be able […]
Microsoft’s financial analyst meeting – future plans to dominate cloud and business
At its annual financial analyst meeting today, Microsoft announced its ambitious future plans for dominating technology markets and cloud computing. Specifically, Kevin Turner, Microsoft’s Chief Operating Officer, outlined a four-point plan to the 200-odd financial analysts for increasing profits: 1. Cloud computing – Emphatically and repetitively, we have heard Microsoft say they are “all in” […]
Oracle Named CRM Leader by Forrester
Today, Oracle announced that Forrester Research, Inc., a market research company, named it a leader in CRM Suites in the Forrester Wave, a quarterly report. Oracle’s CRM On Demand was named a leading solution in the CRM Suite for Midsized Organizations, Q2 2010, category. Oracle’s Siebel CRM was named a leader in the CRM Suite […]
vtiger Releases Open Source CRM Solution on Cloud
vtiger, an open source customer relationship management solutions provider, has released a cloud-based version of its application. vtiger CRM On Demand remains an open source solution; indeed, it’s the only truly open source cloud CRM solution available. While operating on the cloud, clients are able to customize or expand their own solution versions. Robert Redding, […]
iMagicLab Announces Automotive Industry’s First Dealership CRM iPhone App
In today’s business world, CRM applications have become a necessity for sales teams. CRM applications improve collaboration and work flow throughout sales teams, and they are proven to increase customer satisfaction. As technology continues to progress, it has now become necessary to have access to CRM applications via mobile device. iMagicLab, a business that specializes […]
Salesforce.com Receives Prestigious Stevie Awards
Salesforce.com, the enterprise cloud computing company, received two awards at the American Business Awards last week. Salesforce received the prestigious Stevie Awards for the Most Innovative Company of the Year and the Corporate Social Responsibility Program of the Year at the eighth annual awards ceremony. Both awards were granted in the 2500 + employees categories. […]
Gartner and 1to1 Media CRM Excellence Award Given to Merrill Lynch
Bank of America today announced that Merrill Lynch has received a CRM Excellence Award from Gartner and 1to1 Media for its enterprise-wide use of customer relationship solutions and superior client satisfaction. Well, that has to be an improvement; I can recall some very dissatisfied Merrill Lynch customers from a short while ago. “Our business revolves […]
Akvelon Inc. Updates Global Search for Microsoft Dynamics CRM 4.0
Akvelon, a company that specializes in CRM solutions, recently announced an update to its application Global Search. Global Search is a component built for Microsoft Dynamics that grants the ability to conveniently search through multiple CRM categories through a single search query. The update contains features suggested through customer feedback, which increases the overall effectiveness […]
Salesforce Cloud Platform Helps Company Develop Custom CRM Applications
Salesforce.com is proud to produce another happy customer. Pro-Bel Enterprises, a provider of suspended access and fail protection equipment, successfully used Force.com to build customized business applications that simplify project lifecycle building, increase productivity, and reduce project turnaround times. Pro-Bel representatives say that the cloud computing platform, as opposed to on-premise application development, has enabled […]