Category: Cloud Based CRM

What We Can Learn About CRM in the Cloud from the Holiday Season

With the holidays officially behind us, I thought it would be a good time to express how this season is uniquely suited to teach us about the value of CRM in the Cloud. What do these two things have to do with each other? There is a real correlation between strategies and tactics we use […]

BlackBerry CRM Updated by ProTrak

ProTrak International recently announced the release of ProTrak Mobile 2.1, an upgrade to the BlackBerry component for its CRM application. ProTrak International is a provider of client relationship management solutions to the investment management community. In 2009, they announced full-scale integration with BlackBerry handheld devices for its CRM application. Slated for release in a few […]

What is Web Based CRM Software?

Web-based CRM software is the latest and most effective tool in the marketing world right now. Normal marketing campaigns just don’t cut it anymore. Vendors can miss out on a large portion of their revenue and customer base if they don’t understand or know anything about their customers. This is where web based CRM software […]

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Salesforce.com Announces Cloudforce 2010: Japan

Recently, the cloud computing giant, Salesforce.com, announced the event Cloudforce 2010:Japan. Salesforce will present innovations in its enterprise cloud computing technologies that over 82,000 companies rely on to manage their businesses. The event will take place on Oct. 5 and Oct 6 at the Prince Park Tower Tokyo in Tokyo, Japan. Attendees of Cloudforce will […]

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RelayWare PRM Announces SalesForce Integration

Recently, it was announced that RelayWare, a provider of cloud-based partner relationship management solutions(PRM), has worked with Salesforce.com to create an integration connector for the two applications. CRM and PRM solutions, although different, are complementary products that create a powerful sales platform when combined. RelayWare’s PRM solution, enables users to manage every aspect of partner […]

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vTiger Arrives in the UK

Recently, it was announced that vTiger, a provider of free open source CRM, will be teaming up with the Open Learning Centre to deliver CRM on demand to organizations in the UK. vTiger’s free CRM solution provides a complete set of CRM capabilities such as sales force automation, marketing automation, activity management and customer support […]

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Idea2 Releases CRM on Google Apps Marketplace

Recently, Idea2, a provider of cloud CRM solutions for small and medium businesses (SMB), announced that their SMB CRM would be available through the Google Apps Marketplace. Idea2′s cloud CRM solution improves customer retention and acquisition by easily arranging customer data and accelerating information flow. Idea2′s integration with Google Apps provides SMB CRM solutions with […]

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Salesforce.com Brings Chatter to Stratus Technologies

Today, Salesforce.com announced the successful deployment of their Cloud 2 technologies for Stratus Technologies. Stratus, a provider of high availability on its servers, has utilized Salesforce.com’s Cloud 2 technologies to reach a greater level of communication with its customer base, and has been an early success story of Salesforce Chatter implementation. Salesforce is providing Stratus […]

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OnTheGo Mobile CRM Launched by Sage SalesLogix and Net@Work

Sage CRM Solutions, vendor extraordinaire of Sage SalesLogix, has partnered up with Net@Work to produce a CRM lovechild for mobile users. The OnTheGo mobile CRM app is available on both iPhone and Android devices. Sage’s CRM platform has a protocol that enables easy data sharing, thereby facilitating the creation of OnTheGo. “Sage SalesLogix Cloud doesn’t […]

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Microsoft Dynamics Making Headway in the CRM Race

Research firms Forrester and Gartner agree, Microsoft Dynamics CRM is ahead of the pack in customer relationship management for medium to large sized businesses. Although recent reports have shown that Salesforce CRM is a cult favorite among SMBs, Microsoft Dynamics CRM has won the popularity contest amongst the bigger enterprises. Microsoft Dynamics CRM is praised […]

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