Gartner and 1to1 Media CRM Excellence Award Given to Merrill Lynch
Jul 27, 2010 | CRM Applications | 0 comments
Bank of America today announced that Merrill Lynch has received a CRM Excellence Award from Gartner and 1to1 Media for its enterprise-wide use of customer relationship solutions and superior client satisfaction. Well, that has to be an improvement; I can recall some very dissatisfied Merrill Lynch customers from a short while ago. “Our business revolves […]