Tag: "gartner 1to1 media crm excellence award"

Gartner and 1to1 Media CRM Excellence Award Given to Merrill Lynch

Bank of America today announced that Merrill Lynch has received a CRM Excellence Award from Gartner and 1to1 Media for its enterprise-wide use of customer relationship solutions and superior client satisfaction. Well, that has to be an improvement; I can recall some very dissatisfied Merrill Lynch customers from a short while ago. “Our business revolves […]