Category: Uncategorized

What We Can Learn About CRM in the Cloud from the Holiday Season

With the holidays officially behind us, I thought it would be a good time to express how this season is uniquely suited to teach us about the value of CRM in the Cloud. What do these two things have to do with each other? There is a real correlation between strategies and tactics we use […]

What is SaaS CRM?

To make a long story short, SaaS CRM is enterprise CRM software delivered through a monthly or yearly paid subscription. SaaS CRM gained popularity because it provided companies of all sizes with the software that they needed to become successful at only the fraction of the cost of of out-of-the-box software. Does SaaS CRM save […]

BPMonline CRM is one of the 3 finalists of CRM Idol 2011 from EMEA

Recently, the judges from CRM Idol 2011 named 3 finalists from EMEA. CRM Idol 2011 is a recent contest held by Paul Greenberg, and has quickly become one of the largest CRM events, engaging more than 50 opinion leaders, Journalists, bloggers and consultants. The multi-stage competition began with 40 companies from the Americas and 20 […]

CRM Product Spotlight: amoCRM

      amoCRM is a brand new CRM system designed for small to medium sized businesses. But what makes this new system so exciting and effective isn’t its price, which is a bargain, but instead are its features. amoCRM hit the market knowing that there are hundreds and hundreds of other CRM systems out […]

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CRM Royal Rumble – Microsoft Dynamics vs. vs. SAP vs. SugarCRM vs. Oracle: Part 2

If you missed yesterday’s blog, I addressed the question of “What’s the best CRM solution?” in the context of a classic WWF Royal Rumble match.  If you missed it, for some context and to try and understand why I provided the above video, read Part 1 of the CRM Royal Rumble, where I matched up […]


CRM Royal Rumble – Microsoft Dynamics vs. vs. SAP vs. SugarCRM vs. Oracle: Part 1

  Everyday, we get a ton of questions about what’s better, SAP or  Microsoft Dynamics or Oracle?  How does Sugar CRM fit into the whole mix?  Though the questions are common, the answer is not always so easy to provide.  So I thought a blog pitting the major CRM solutions against each other might […]

Customer Data Analysis: What Can it Do for You?

The market is full of information on your current and potential customers, your competition, consumer trends and so much more. Are you leveraging this key data and making it work for your company? Did you know you are in the perfect position to leverage information on your customers so you can improve sales, retain more […]


EC clears Oracle’s purchase of Siebel

Oracle Corp has obtained clearance from the European Commission regarding its $ 5.85 billion purchase of Siebel Systems Inc. The Commission has stated that the acquisition will not have the deletrious effect of hurting healthy competition. Oracle’s acquisition of Siebel is partly to overtake SAP in the field of business applications software. According to the […]

SAP rebuts Oracle’s leadership claim

SAP has rebutted a claim by Oracle that the latter is now the foremost CRM applications provider in America. SAP buttressed its claim by mentioning a recent report by Merril Lynch according to which SAP earned $ 968 million from tle sale of application licenses in the US for the year 2005, Oracle’s earnings for […]

Dynamics CRM 3.0

Dynamics CRM 3.0 released by Microsoft is a CRM software package that introduces new marketing-management and service-scheduling features. The software is easy to customize and integrate. The software has initially been released as a stand alone offering. However, it will be available as a hosted service from January 2006.