Latest CRM Blog
Microsoft Wants to Revise CRM Pitch to Outdo Salesforce.com
With Salesforce.com dominating the CRM news lately, Microsoft decided that it needs to up its game. Microsoft representatives stated that Microsoft wants to make its presence known and voice heard so the computer and customer relationship management (CRM) software provider aims to strengthen its CRM pitch to the press. Salesforce.com and its CEO, Marc Benioff, […]
Salesforce Chatter Goes Mobile
Salesforce.com, the enterprise cloud computing company, recently announced that Salesforce Chatter will go mobile sometime over the next few months. Salesforce Chatter Mobile will have the same capabilities as the desktop Chatter, which was released this past June. Salesforce Chatter is a real-time collaboration tool in the cloud. It allows employees to easily send messages […]
Mobile CRM Improves Construction Company’s Efficiency
Recently, VCC, a retail construction company, decided to add a mobile component to its business processes. After the recession, VCC wanted to reorganize and update its company. Smartphones have become a great asset to businesses over the past couple of years and VCC recognized their potential so it decided to give all of its project […]
AWPRx’s Move to the Cloud is a Success
Earlier this week, Salesforce.com, the enterprise cloud computing company, announced that AWPRx successfully deployed and used the Sales Cloud 2, Chatter and other custom apps from Force.com. AWPRx, a pharmacy management service provider, deployed Salesforce to run its business in the cloud, which saves it money and allows AWPRx employees to focus more on customers […]
Salesforce.com Releases Jigsaw
On September 1, Salesforce.com, the cloud computing company, announced the release of Jigsaw for Salesforce CRM. Jigsaw is a crowd-sourced business data service for Salesforce CRM customers. Jigsaw will increase the demand for cloud-based data services, according to Salesforce. Jigsaw was built using salesforce.com technologies. It provides a new user interface, analytics dashboards, seamless integration […]
Granicus Streamlined Business Processes with 20 New Apps Built in Only 20 Weeks on Force.com
Last week, Salesforce.com announced that one of its customer relationship management (CRM) and Force.com customers, Granicus, built 20 custom CRM applications in 20 weeks on Force.com, Salesforce.com’s enterprise cloud computing platform. Granicus is an award-winning cloud computing provider that needed to manage its growth with these applications. Granicus built and delivered these apps five times […]
OnTheGo Mobile CRM Launched by Sage SalesLogix and Net@Work
Sage CRM Solutions, vendor extraordinaire of Sage SalesLogix, has partnered up with Net@Work to produce a CRM lovechild for mobile users. The OnTheGo mobile CRM app is available on both iPhone and Android devices. Sage’s CRM platform has a protocol that enables easy data sharing, thereby facilitating the creation of OnTheGo. “Sage SalesLogix Cloud doesn’t […]
Microsoft Dynamics Making Headway in the CRM Race
Research firms Forrester and Gartner agree, Microsoft Dynamics CRM is ahead of the pack in customer relationship management for medium to large sized businesses. Although recent reports have shown that Salesforce CRM is a cult favorite among SMBs, Microsoft Dynamics CRM has won the popularity contest amongst the bigger enterprises. Microsoft Dynamics CRM is praised […]
Salesforce: CRM’s Golden Child
Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: “Leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]
Salesforce.com Case Study: Revving Up Cars.com’s CRM Initiative
Cars.com is the most comprehensive destination for those looking to buy or sell a new or used car. Today, the site lists more than 1.8 million vehicles from 12,000 dealer customers, classified advertisers and private parties. That is a lot of inventory to keep. It hasn’t always been easy for Cars.com to manage the highly […]