Latest CRM Blog
SAP Launches Business ByDesign iPhone App
On Tuesday, SAP, the business intelligence and enterprise software provider, announced the launch of its first iPhone application. The iPhone app was developed to combine with SAP’s Business ByDesign. The most recent update of SAP’s Business ByDesign was released in July, 2010. The software was developed with small and medium sized business (SMBs) in mind. […]
Salesforce.com Expands to Japan
Yesterday, the enterprise cloud computing company, Salesforce.com, announced its plans to set up a new data center in Japan. A partner of the cloud computing giant, NTT Communications (NTT Com), is working with Salesforce to establish the Tokyo center, which is being established to further support the cloud computing services that Salesforce.com has to offer. […]
iPipeline Announces Developement of CRM Solution
IPipeline, the award winning on-demand software provider, recently announced that it developed a new customer relationship management (CRM) solution. The solution is based on Microsoft Dynamics CRM. The CRM solution was developed with the insurance industry in mind. IPipeline CRM has a number of innovative features in addition to the basic CRM tools. The product […]
SugarCRM Announces Upcoming Release of iPhone/iPad Apps
SugarCRM, the open source customer relationship management (CRM) solution provider, announced that its 6.1 version is going mobile. The CRM company will create an iPhone and iPad application. Eventually, it will create BlackBerry and Android applications. The mobile SugarCRM features will only be available for enterprise business users. Open source Sugar CRM users can access […]
ZOHO CRM Announces New Features For Google Apps
Recently, Zoho announced it has added new integration features for Google Apps. The integration allows Zoho CRM and other Zoho Business tools to display data in Gmail messages. Zoho has expanded its service portfolio to go beyond just CRM and they now host over twenty-four services. Although Google Apps and Microsoft are competitors of Zoho, […]
Salesforce.com Acquired Activa Live
This past week, it was announced that Salesforce.com, the enterprise cloud computing company, acquired Activa Live, an enterprise chat startup. Activa Live provides an on-demand cloud computing service, which includes customer support, live chat and online sales interaction features. Activa Live’s software is useful to companies who want to interact with online visitors. These interactions […]
SAP Releases BlackBerry CRM
Recently, Sybase, an SAP company that focuses on enterprise and mobile software, announced the release of Sybase Mobile Sales for SAP CRM for BlackBerry smartphones. This new app will extend SAP CRM to BlackBerry smartphones. The new mobile CRM solution for BlackBerry offers real-time SAP business and customer analytic information that vastly improves information workflow through the […]
Using Small Business CRM to Achieve Success
The overall goal of small business CRM (Customer Relationship Management) is to find, attract, and win new clients with the hopes to retain the clients that a company already has. Additionally, organizations implementing small business CRM look to bring back former customers and reduce the costs of marketing and sales support activities. However, merely implementing […]
Microsoft Dynamics CRM 2011 : 5 Best New Features
The beta version of one of the top CRM systems available was recently released earlier this month, Microsoft Dynamics CRM 2011. After a review of Microsoft Dynamics CRM, many of the beta users were very impressed by the new features. Microsoft Dynamics CRM is designed for both cloud-based and on Premise deployments, in an attempt to compete […]