A Peek at Things to Come: Chatter for the Android

Android is quickly catching up to its competitors in the Applications arena.’s has launched a Chatter Developer Challenge, and programmer Jeff Douglas has created a Chatter Android App. The Chatter application for Android was built on the platform and uses Remote Access Applications with 3-legged OAuth for security. With the […]

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Hoover’s Expands Contact Record Base with and Access Hoovers 3.0

Hoover’s Inc. announced updates to its Access Hoover’s 3.0 thanks to’s AppExchange 2. Hoover’s will be expanding their database of enterprises from 65 million to 85 million. Hoovers is a business solutions provider that provides its users with insight and information about companies, industries and key decision makers. “Access Hoovers is one of the […]

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Microsoft Accuses Customer Relationship Management Giant of Infringing Nine Software Patents

Microsoft Corp. is suing Inc with the accusation that the customer relationship management (CRM) giant has infringed nine patents for ways to make software more efficient. The complaint targets the customer-relationship management software that is the hallmark of’s business. It seeks a court order that would prevent the San Francisco-based company from providing […]

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Gartner Research Includes Pegasystems and RightNow in Magic Quadrant for CRM Customer Service Contact Centers

New players join Oracle Siebel, Microsoft and as the market seeks to empower agents and deliver next-generation service. There aren’t a lot of commonalities between the listed vendors in Magic Quadrant except that they have systems to help customers post-sale. To be fair, very few enterprises have cookie-cutter customer service requirements and these vendors […]

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Organize Sales Leads with WordPress

Organizing sales leads just got easier with the new plugin from Salesforce. Websites that accept Salesforce leads usually run on WordPress. The process used to consist of checking your email and then copy-and-pasting the information back into the Salesforce system. With the new Salesforce for WordPress plugin, data will automatically be added into your Salesforce […]

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VMware in bed with

VMforce, the love-child of VMware and, was unveiled today. Both VMware and SalesForce are leaders in their respective cloud computing sectors. VMware is known for their virtualization, while Salesforce for their software-as-a-service (SaaS). The convergence of the cloud computing software vendors will provide an integrated cloud platform with appeal to Java programmers. Java Applications […]

Tags: , , , , , , Acquires Jigsaw bought Jigsaw in a $142 million acquisition. Jigsaw, a business data provider, helps users store contact information, target audiences and generate leads. The cloud CRM enterprise bought Jigsaw in an effort to facilitate building contact lists in Salesforce databases. Salesforce has optimized the process of tracking and communicating with customers, but the process of […]

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Chatter about Salesforce Chatter, the customer relationship management (CRM) cloud computing company, announced the expansion of their social feature Chatter today. The application is embedded in their CRM platform and adds a social, collaborative element to the web-based CRM. CEO, Mark Benioff, is following the Social CRM trend, by enhancing Chatter to have following options similar to […]

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Business Apps Made Easy (Literally) with’s Visual Process Manager

Since last November’s Dreamforce convention, talk regarding has been largely about Salesforce Chatter, their enterprise social network and collaboration platform. But since the beginning of the New Year they’ve announced their Spring ’10 update, and more recently, the Visual Process Manager—these updates are naturally less flashy without the weight of a company conference, […]

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Spring Is Almost Here! Talks Spring ’10

Earlier this month, announced the 31st generation release that will bring new features to Sales Cloud 2, Service Cloud 2, and Spring ’10. Salesforce offers three releases a year, but this latest one will bring an entirely new user interface. There weren’t a large number of details given outside of the press release—we’ll […]

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