A competitive business in the global market today requires a mobilized workforce. CRM allows for this mobile workforce without excessive investment into technology for each employee. Instead, CRM capitalizes on efficiency. The relevant customer information and company employees are brought together. CRM brings these major benefits: All-Access CRM data should be available to all employees […]
Results International recently announced its new “Virtual Media Commentators” feature. With this feature, visitors to a company’s site are greeted and can turn these prospective customers into actual sales. Virtual Media Commentator allows companies to customize the greeting that its site visitors will listen to. With this new technology, it should greatly encourage many visitors […]
Amcom Software chose TechExcel as its CRM provider for its many customer service locations in Minnesota, New York, Florida, and Australia. With TechExcel CustomerWise, Amcom can provide improved customer service to its many loyal customers. Amcom Software provides its solution for thousands of organizations around the world in industries where communication is critical. Amcom decided […]
A very nice and succinct piece here that touches upon the manner in which businesses into commodity trading and those selling high-value goods can make use of CRM. CRM is now being used by businesses to add to the soft value that a consumer perceives in a transaction apart from the object/service he purchases and […]