Category: News

ZOHO CRM Announces New Features For Google Apps

Recently, Zoho announced it has added new integration features for Google Apps. The integration allows Zoho CRM and other Zoho Business tools to display data in Gmail messages. Zoho has expanded its service portfolio to go beyond just CRM and they now host over twenty-four services. Although Google Apps and Microsoft are competitors of Zoho, […]

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Update: CRM Brings Life Sciences CRM to iPad

Update CRM, a CRM solutions provider for the life sciences industry, has announced that they have added iPad compatibility to their latest CRM release update.revolution touch. Update’s new app has been tailor made for the iPad, taking full advantage of its larger screen size and operating platform. Update’s new iPad CRM streamlines various functions across […]

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SAS wins 2010 CRM Excellence Award for SAS Customer Intelligence

Recently, SAS was named the winner of TMC’s 2010 CRM Excellence Award for SAS Customer Intelligence. Qualifiers of the CRM Excellence Awards had to not only provide a high quality product, but the winners were also chosen by the ability of their product or service to show constant improvement and encompass the entire enterprise and […]

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Microsoft Accuses Customer Relationship Management Giant of Infringing Nine Software Patents

Microsoft Corp. is suing Inc with the accusation that the customer relationship management (CRM) giant has infringed nine patents for ways to make software more efficient. The complaint targets the customer-relationship management software that is the hallmark of’s business. It seeks a court order that would prevent the San Francisco-based company from providing […]

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Mobile CRM: MaxMobile CRM Gets A Boost with The Release of Maximizer CRM 11

Maximizer Software had a big day today, as they announced the latest version of their CRM platform, Maximizer CRM 11. And in a lot of ways, Maximizer’s news will have a big impact on the CRM market in general, considering their mobile CRM component is one of the crowning glories of CRM 11. Maximizer CRM […]

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One-Stop Shop CRM: Amdocs Announces CES 8

At the end of last month, Amdocs announced a new version of their Customer Experience Systems (CES) product, as well as some impressive fiscal 1st quarter earnings. The overall good reviews of Amdoc’s CES 8 make their quarterly earnings less of a surprise, as one of Analysys Mason’s senior analyst noted it was a marked […]

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SugarCRM Had A Record 2009, & They’re Poised for A Great 2010

At last year’s Dreamforce, we saw just how aggressive SugarCRM could be when they staged a guerilla marketing attack. Well, it seems the open-source CRM provider is aggressive in all aspects of business, as they reported a record year in 2009. While the majority of companies struggled to bring in money—and stay afloat even—SugarCRM had […]


iPhone CRM Grows–But Will 2010 Be All About Android CRM?

In terms of mobile CRM, it looks like 2010 is going to be the year the iPhone and Android duke it out. Research in Motion reported better than expected Q3 earnings, but both the iPhone and Android are honing in on the BlackBerry’s livelihood: the enterprise market. (Needless to say, blackouts like the one BlackBerry […]

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Another Score for Small Business CRM: Zoho Reports Moves out of Beta

Today, Zoho announced the production release of Zoho Reports, their online reporting and business intelligence tool. Zoho CRM products are wholly web-based, and Zoho Reports emerges with a new pricing model and features after two years in beta. It was formerly known as Zoho DB, and it facilitates data analysis for database administrators and developers. […]

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BatchBook Extends The Reach of Small Business CRM

BatchBook has always been positioned a small business CRM company, and with some recent additions to their product, they may begin changing what that CRM segment is all about. The co-founders of the three-year-old company are in awe of the capabilities social media provide, and one of their recent platform updates is a social contact […]

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