Tag: "Business Process Management"

Pegasystems Purchases Chordiant – Is CRM+BPM The Next Big Thing?

Mar 17, 2010 | CRM Trends, Mergers & Acquisitions | 0 comments

Big news for the CRM market today: Pegasystems announced plans to acquire Chordiant Software, the “customer experience optimizer.” Pegasystems and will be purchasing Chordiant for $161.5 million, or $5 per share. The deal was approved unanimously by both companies’ boards, and is expected to finalize in the second quarter of this year. As Pegasystems specializes […]

Tags: , , ,

Business Apps Made Easy (Literally) with Salesforce.com’s Visual Process Manager

Feb 04, 2010 | CRM Trends, Salesforce.com, Web-Based CRM | 0 comments

Since last November’s Dreamforce convention, talk regarding Salesforce.com has been largely about Salesforce Chatter, their enterprise social network and collaboration platform. But since the beginning of the New Year they’ve announced their Spring ’10 update, and more recently, the Force.com Visual Process Manager—these updates are naturally less flashy without the weight of a company conference, […]

Tags: , ,