On March 27th in Boston, Salesnet announced that Pink magazine, billed as the "magazine for professional women" has selected Salesnet to provide a CRM solution to improve their sales process. Genevieve Bos, the owner and publisher of PINK magazine wrote of the decision-making process: "With our disparate sales team, we needed a CRM solution that […]
Customer Relationship Management (CRM) solutions from Salesforce.com is set to be powered by UltraDNS Directory Services Platform and backed by its Service Level Agreement. By selecting UltraDNS, Salesforce.com expects to improve network security, performance and reliability. Salesforce.com made its name as an innovator in the CRM software in its role as a service (SaaS) market. […]
Salesforce.com experienced another outage of its hosted CRM application service in Europe, Africa, and the Middle East. According to Bruce Francis, V.P, Corporate Strategy, the interruption on January 5, 2006 did not cause any major customer issues. It is still not known if the outage is in any way related to the database problem that […]
Australia-based Smooth Mobility is an enterprise mobile solutions provider. It has entered into an agreement with Sendia Corp. under which it will sell and deploy WorkSpace CRM, a product by Sendia. WorkSpace CRM is a wireless application that allows on-the-move users to access and work on salesforce.com CRM data by means of a handheld device. […]
Salesforce.com previewed Salesforce Sandbox in the first fortnight of December 05′. The application, which is a hosted tested and training application, is expected to be available in the latter part of this quarter. The application replicates the existing Salesforce.com deployments and enables training on hosted applications from AppExchange, which is an online directory of online […]
Customforce 2.0 is the customization platform by Salesforce.com. It includes functions such as lead scoring, case aging, etc as well as a 100 Business Processes. Customforce Formulas aid in the decision making process by creating customized business formulas. It provides a tool for forecasting, Customforce Forecasting, which enables users to forecast according to the product […]