Latest CRM Blog

CRM Taps Into Mobile Connectivity

Mobile technologies have given us a lot of freedom in terms of when we communicate with and also whom we choose to communicate with. Audio, text, and video communication is now achievable on the move. Enterprise activities too can now be achieved on hand-held devices that support the Internet. CRM and ERP users are usually […]

EnterpriseWizard 2.0 CRM Now Available

EnterpriseWizard has released version 2.0 of its CRM application built on top of its SaaSWizard Web application development platform. Customizability of tables, drag and drop style of building templates, and a browser-based interface are the key features of this CRM application. Version 2.0 also incorporates a new improved search engine and automatic transmission of information […]

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CRM Gets Social

CRM is becoming an increasingly collaborative phenomenon in which businesses are being forced to take increased cognizance of their customer’s wishes. This turnaround has been orchestrated to a large extent by the Internet which has enabled customers to have a say in the designing and developing of services and products. Customers are even choosing the […]

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Open Source And CRM

Open source has significantly altered the tech landscape in that the space is now more open to new ideas and collaborative effort. The spread of open source has also made it easier for smaller companies to deploy technology for boosting business. The CRM business application space has also benefited from the competition that open source […]

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Corporate Wikis For Employee Collaboration

Corporates are discovering that wikis make handy tools for sharing information and for collaborating during internal projects. According to the Society for Information Management’s Advanced Practices Council (APC), these editable websites are fast becoming a part of mainstream corporate IT infrastructure. Companies that intend to make use of wikis should consider the following aspects so […]

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Yet Another Research on CRM

A new report, this time from Forrester Research, has found that companies that companies that have implemented CRM need to do a rethink on their strategy processes if they are to realize more benefits from the solution implemented. Factors necessitating a change in strategy include the growth of SaaS and a consolidation of vendors. Basically, […]

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What’s A Fully On-Demand Integration Service

Apparently, it is an effort by Boomi to integrate SaaS and on-premise software such that companies can extract maximum convergence from diverse applications and generate a healthy ROI. Integration is the key and an essential element in today’s application driven world where different technologies running on different platforms offer the same services. They may also […]

Brands Urged To Treat Data With Respect

A report commissioned by Royal Mail has found that a staggering 90% of the companies in the UK are not making the best use of customer data at their disposal and in the process they are collectively losing out on millions of pounds in sales. A little more effort on part of the companies in […]

LogicBright Has The Right Logic

LogicBright, the latest player in the CRM market for SMBs, has stated that in its very first quarter of existence it has notched up more than 200 users. The company feels that its success is due to the software which helps SMBs execute tasks in a simple manner and faster. LogicBright CRM fills in where […]

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Aligning CRM Objectives With Manufacturing Agenda

This is an aspect of CRM that is indeed worth a thought by industry worthies – how to align CRM and manufacturing. CRM focuses on the customers and aims to make the entire process customer-centric whereas most manufacturers belong to the school of thought that extols lean manufacturing where emphasis is placed on productivity and […]

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