Latest CRM Blog
Open Source CRM Gains Traction
Open Solutions Alliance (OSA), a self-styled “vendor-neutral consortium”, is based in San Francisco and its avowed mission is to generate awareness about and further the cause of interoperability between open products and their adoption. According to the findings of its 2007 Customer Forum Series, the key concern for customers and channel partners who are placing […]
NetSuite IPO Perks Enterprise Interest In SaaS
The NetSuite IPO struck a big blow on behalf of the SaaS market. It heralds a new beginning for SaaS which has till now largely focused on SMBs. The smashing success of the IPO, which saw the NetSuite stock price go up twice in two days, has not only pleased the investors but also large […]
Ad Authority Offers CRM Via SMS
Ad Authority has launched a CRM service that enables you to get in touch with customers who are no longer on your radar and rekindle relationship with them. This would hopefully get them back into your sales net. This is perhaps a one-of-a-kind facility provided by Ad Authority in conjunction with Cast Release Ltd. The […]
SaaS Set To Grow In Asia
Software-as-a-service is set to explode as a means of delivering software to businesses in Asia. This is as per a report by Springboard Research. The SaaS CRM market is estimated to be worth a very impressive $69 million and expected to touch $460 million by the year 2010, this is a CGR of 61%. The […]
Infor CRM To Boost Specsavers Call Center Program
High street British optician Specsavers, which has around 600 stores in the UK, has decided to deploy Infor CRM Epiphany. The CRM system is expected to help the company achieve that most desired position – one where it has a single view of its customer. Specsavers intends to use the Sales and Service modules of […]
Google Knol For Knowledge Sharing
A very interesting development is on the cards. Google Knol is a knowledge sharing platform launched by Google that encourages you to share your knowledge and in the bargain you make money via Google ads. The service is a being seen as a neat ploy by Google to get more exposure for its ads and […]
NetSuite IPO A Success
NetSuite, the on-demand ERP vendor, has announced that its IPO has garnered it $185.4 million in sale of 6.2 million shares. Each share cost $26 and is a good $13 more than the $13-$16 that NetSuite officials thought the share would sell for. The IPO was launched on December 10. Oracle CEO Larry Ellison and […]
Maximizer Launches CRM Express Services
Maximizer, which bills itself as the leading provider of simple and accessible CRM solutions, launched CRM Express Services. The services suite is a response from the company to what it terms “overwhelming market demand”. The CRM Express Services Suite aims to help SMBs achieve better ROI on their investments and benefit from enhancements in business […]
SugarCRM Throws Up A Christmas Surprise
SugarCRM has added new capabilities to its CRM offering, these include new customization features, on-demand capabilities and an AJAX email client. Sugar 5.0 underwent three rounds of beta testing that involved 30,000 users. SugarCRM is doing its bit along with Microsoft, which has released CRM 4.0, to add spice to the CRM market and get […]
Microsoft readies to conquer the SaaS bastion
Microsoft has released the latest version of Microsoft Dynamics CRM, CRM 4.0 and through it the company intends to start shipping from Monday. CRM 4.0, which is the first major upgrade of the CRM software in more than three years. It has evolved a lot from its parent software – Great Plains Software, for which […]