Latest CRM Blog
Pros and Cons of Hosted CRM
With the prevalence of all the various CRM software solutions becoming available, it can be difficult to decide what’s right for your business. Do you know what the differences are between SaaS CRM, Hosted CRM, and Cloud CRM? Once upon a time, these were all considered different solutions. SaaS CRM software referred to the subscription […]
Mobile CRM Still To Pick Up Speed
Efforts by companies to get their staff used to mobile CRM are running into an unexpected problem. Company people are not comfortable with the idea of using their mobile devices for complex business applications; they are happy using it to check emails and run not-so-sophisticated programs. Sales people apparently do not want to turn their […]
How Pitney Bowes Chose its Mobile CRM Applications
Pitney Bowes is a global provider of physical and digital mailing products and services; the company service techs rely heavily on mobile applications to execute their jobs properly. Mobile devices help the techies get to the job sites, stay in touch with the clients, and ensure that they are carrying the correct inventory with them. […]
Kapow!! Mashups for your enterprise CRM
Kapow Technologies develops enterprise mashups that intends to make business intelligence more pervasive in an enterprise setup. One such product Kapow OnDemand gathers relevant data from the net and adds it to a spreadsheet. This eliminates manual drudgery and the man hours saved can be utilized more effectively in doing more productive work. “Today’s CRM […]
Crackberry from Blackberry
SAP and RIM have come together in order to tap into each other competencies and in the process develop mobile CRM applications that can be made available to an increasing population carrying portable devices. Mobile professionals with the new “Crackberry” handheld device can access SAP software from anywhere in the world. SAP says that it […]
Finally – Hosted CRM From Microsoft
The long wait for potential Microsoft customers waiting to try its hosted CRM offering is over. From April 22, Dynamics is available as an online service. The hosted version is based on the Dynamics CRM 4 customer relationship management software. Dynamics CRM Online debuted as Dynamics CRM Live at the Worldwide Partner Conference last July. […]
Amdocs Is Making A Lot Of Money
Amdocs Limited has reported that for the most recent quarter that ended March 31, 2008, it achieved revenue of $774.3 million. This is almost a 10% increase over earnings in the past year for the same period. Dov Baharav, chief executive officer of Amdocs Management Limited, said the company’s officials “recognize that there is uncertainty […]
CRM online in 2008
Its almost halfway into 2008, so what have you done till now to get your business online? How involved is your IT department in getting you in touch with your real customers who prefer to purchase online? Kim Nash discusses three ideas that can make a big difference to your online CRM initiatives in 2008.
Another One On CRM’s Comeback
CRM is supposedly on a comeback trail with a vengeance, hot on the heels of the last post I made regarding CRM’s comeback, here’s another one. This time it is from the UK and it says that faced with recession, companies are caught between trying to conserve finances and trying to get the best out […]
CRM – making its umpteenth comeback
An article on the website Customer Strategy titled CRM: The comeback kid has an element of humor for me. I mean it’s becoming so regularly monotonous to hear that CRM is going strong/will make a comeback inspite of so many deployment failures. I guess if there is one technology that is making its vendors and […]