Latest CRM Blog
SAP to Target SMBs With its CRM Products
Given that the enterprise market is pretty saturated and renewing licenses is pretty much only way to make money off the big companies; it is not surprising that software vendors are looking to target the mid-market segment.The growth of SaaS has been a major factor in driving the attention of companies like SAP and Oracle […]
Salesforce.com Chugs Along Strongly
The economy may be going slow but Salesforce.com, the poster boy for SaaS, has reported an impressive 52% increase in revenue for the first quarter that ended on April 30. It has also increased its customer base by 6%. Salesforce.com has reported impressive figures that have been achieved on the basis of a strong and […]
Business ByDesign in Rough Waters
SAP’s ambitious Business ByDesign venture has run into another roadblock. The ERP and CRM suite touted by SAP to be the mother of all SaaS offerings has been pushed back by SAP by another six months so that the company can pay more attention to issues such as reining in the TCO and developing a […]
Andy Ross Joins Model Metrics
Salesforce.com veteran Andy Ross has joined Model Metrics as Director of Corporate Sales. Ross was a senior manager at Salesforce.com and one of the earliest employees of the company. Ross will be responsible for developing the mid market for Model Metrics. Ross has come quite a long way since the early days of establishing SaaS […]
iEnterprises Launches Mobile Edge Express
iEnterprises has launched Mobile Edge Express, a SaaS product aimed at mobile users who wish to maximize the productivity of their IBM Lotus Notes applications, Microsoft Dynamics CRM, NetSuite, and SugarCRM to their BlackBerry® smartphones from Research In Motion (RIM). The company pitches the product as being ideal for SMBs that can download the pre-written […]
Hospitallbroeders Implements Eprísa CRM Software
Hospitallbroeders, the Dutch healthcare foundation, has selected the customer relationship management software from Saturn Corporation With Eprisa in place, the hospital does not have to worry about unauthorized access to data as the software allows access to information based on user profiles. John Mitchell, the foundation’s executive director, said: “After considering several alternatives, we selected […]
Verticals onDemand Favorite with Life Science Industry
According to Verticals onDemand, as many as 15 life science companies have been added to its SaaS CRM user-base. The ProStrakan Group based in the UK has selected VBioPharma to market its products in the US. “I already knew the pluses and minuses of most of the major pharma CRM vendors from previous experience,” said […]
Magna Pacific Ditches Sybiz, Says Yes to Microsoft Dynamics
DVD distributor Magna Pacific has decided to discontinue its use of Sybiz software and implement Microsoft Dynamics NAV as it feels that the old CRM application does not scale well. The company’s administration manager, Sarah Dowling said “In the warehouse, staff would frequently make errors while picking and packing orders. These errors could result in […]
Salesforce CRM says Ribbit Ribbit
Ribbit Corporation, a VoIP company, has added a service that allows users to push voicemail from their cell phones to a Salesforce database. This updates customer records and facilitates sharing of data. Voice messages are automatically converted to text, thus eliminating manual text entry. The new feature introduced by Ribbit allows “conditional call forwarding” wherein […]
Heigh ho! It’s Zoho… with Enterprise Edition CRM
AdventNet’s Zoho CRM has come out with an Enterprise Edition that is a low-cost subscription-based SaaS offering. It offers sales, service, marketing, and inventory management modules. It aims to fulfill the requirements of corporate customers who demand organizational management (including hierarchical group definitions), role-based security on data access and information sharing, SSL transport, and broader […]