Latest CRM Blog

In Oz, StayInFront lurks near top of rugby table

Down Under’s Australian IT website is reporting today that the country’s National Rugby League will go live this week with a new StayInFront customer relationship management system to be used in targeting a fan base of some three million. Five of the league’s sixteen clubs – Wests Tigers, Gold Coast Titans, South Sydney Rabbitohs, Canberra […]

Lucky number 14 for Siebel?

Oracle started the week by announcing the general availability of the “Siebel CRM On Demand Integration Pack for Oracle E-Business Suite.” The pack represents the 14th Siebel release in 3-1/2 years. Siebel CRM On Demand Integration Pack etc. etc. is plugged as a “key component of the Oracle Application Integration Architecture” for ERP, CRM and […]

1.4 means 2.0

SplendidCRM Software, Inc., a provider of open source Microsoft .NET-centric Customer Relationship Management solutions has announced the launch of an upgrade to its flagship platform SplendidCRM. Splendid version 1.4 is being touted especially for its incorporation of “key .NET 2.0 technologies,” namely components which allow system integrators to add user-customizable features including AJAX to applications. […]

Opening SaaS for open source

At SaaScon 2007 in Santa Clara, California, last week, there was much buzz about the future of the industry with regard to open source software. One particular speakers panel session was entitled “Tapping into Open Source for SaaS” and sought to examine “how open source software and Software as a Service models are rapidly converging […]

Update updates Orgaplan

Vienna, Austria-headquartered CRM solutions provider Update Software AG has taken over 100 percent of German CRM specialist Orgaplan Software GmbH. The purchase price in the amount of €5.8 million will be paid on basis of a two-year earn-out model. With approximately 200 customers, Orgaplan Software GmbH is said to be the leading provider of CRM […]

Henderson? Siriusly?

SiriusDecisions (Whoa, great name. A solid 9.7 out of 10 on the Astronomy/Science-Fiction Geeks Appreciation Scale) released some details on the upcoming Sirius Decisions Summit 2007. Execs from Autodesk, Dow Jones, EMC, Edelman, and SalesForce.com will be speaking at the show themed "Return on Integration." The shindig will be held May 16-18 at the Loews […]

SugarCRM Loves Oracle

SugarCRM Inc., provider of commercial open source customer relationship management, today announced plans to expand support for customers of the Oracle Unbreakable Linux Support Program across all SugarCRM solutions. Based on the growing community and customer demand, SugarCRM and Oracle can now provide customers with a single fully supported solution. It’s a big move by […]

SugarCRM ? Oracle

SugarCRM Inc., provider of commercial open source customer relationship management, today announced plans to expand support for customers of the Oracle Unbreakable Linux Support Program across all SugarCRM solutions. Based on the growing community and customer demand, SugarCRM and Oracle can now provide customers with a single fully supported solution. It’s a big move by […]

Speech pattern recognized

Speech-recognition software Nuance Communications, Inc. has unveiled version 9 of its Nuance Recognizer (What else would they call it, really?), a speech recognition engine for speech-based customer care and voice search solutions. The development project is code-named Quantum and reportedly is the result of over 400 person-years of research and development. "Nuance Recognizer signals a […]

Aon’s worth of Eloqua

Eloqua Corporation, a supplier of automated demand generation applications “and expertise” to business-to-business marketers, has announced that risk management firm Aon Corporation selected Eloqua Enterprise to improve its sales department. Aon is rolling out the solution globally to all its marketing branches in North America and Europe. Eloqua’s on-demand suite, composed of products Spartanly entitled […]