Latest CRM Blog

An Infused 5.0

Infusion Software, a provider of on-demand CRM and marketing automation software for small businesses, today announced an upgrade to its flagship Infusion CRM. Infusion CRM Version 5.0 promises a seamless upgrade for all Infusion SaaS users. Touted in 5.0 are advanced capabilities in each of its CRM modules: Marketing Management, Usability, Affiliate Module, Order Management […]

Ascentium ascending eastward

Representatives of technology and marketing consulting firm Ascentium Corporation today announced the firm’s acquisition of Baltimore, Md.-based Invoke Systems, a technology solution provider specializing in Microsoft Dynamics CRM 3.0 expertise. The acquisition is said to have created the largest Microsoft Dynamics CRM consultancy in the United States; hard numbers tell us that Ascentium now supports […]

1.1 Activated

Active Modules Inc., a modular software developer (hence the name, eh?), have released a new version of their Customer Relationship Management application, Active CRM. This latest release is a result of customer feedback from current users and builds upon the original version while adding increased benefits. The most serious upgrades in browser-based Active CRM 1.1 […]

Genesys Adapts

Genesys Telecommunications Laboratories, Inc. today announced the new Genesys Gplus Adapter for use with the analytics capabilities of the SAP Customer Relationship Management application. Genesys now lays claim to status as “the first SAP Software Partner to tightly integrate its customer service software with the SAP NetWeaver Business Intelligence component of the SAP NetWeaver platform.” […]

A dog named Soffront

Mid-market CRM software provider Soffront Software Inc. today announced that Pavlov Media, Inc. (O, what a name – a solid 9.9 out of 10 on the CRMchump Truth In Advertising Scale) is employing Soffront CRM in its areas of customer support and communication with the purchase of further modules. Pavlov Media is a communications and […]

Now that’s Smart(phone)

CRM software application producer Maximizer Software Inc. today announced the availability of MaxMobile CRM Smartphone. MaxMobile CRM Smartphone promises to “extend the powerful mobile CRM functionality of the Maximizer line of CRM products out to … employees using common smartphones such as the Motorola Q, Samsung Blackjack and T-Mobile Dash.” MaxMobile CRM currently provides Maximizer […]

Are you (virtual BlackBerry application) experienced?

A big story for the media inside and outside the industry told of a “Virtual BlackBerry Solution,” certain to be an instant hit with BlackBerry freaks. (And we know there’re lots of you out there…) Research In Motion today announced its plans to expand support for Windows Mobile-based devices with a new software application suite […]

How do you say, “Vroom vroom!” in Bengali?

SAP India yesterday announced a fat sale for the company, with India’s leading tyre manufacturing company MRF Limited selecting the software with the no-nonsense moniker of “SAP for Automotive.” SAP representatives gleefully reported that “MRF opted to replace existing applications from Oracle in favour of SAP’s leading SAP ERP and SAP CRM solutions, based on […]

Ubuntu, Kubuntu, Edubuntu!

Ubuntu commercial sponsors Canonical Ltd. have announced the release of Ubuntu version 7.04. Ubuntu is the award-winning Linux distribution for the desktop, laptop, thin client and server which brings together the best of open source software every six months. Features touted in the Ubuntu 7.04 desktop edition include a ground-breaking Windows migration assistant, further wireless […]

How do you say “Salesforce” in simplified Chinese?

The PR for the event ran with headlines like “Now every company in China can use the CRM solution trusted by global leaders Sprint Nextel…” Normally, CRMchump’d probably riff on the overmegasuperhyperbolizing of the statement, but on this one, it’s hard to exaggerate. Truth be told, straight out of Hong Kong comes the news that […]