Latest CRM Blog

Look, up in the Skyline! (It’s FrontRange!)

Skyline, the Minnesota-based manufacturer of trade show displays, has announced a mammoth strategic initiative to standardize its customer relationship management systems across its dealer channel of 140 in 45 countries with FrontRange Solutions’ GoldMine CRM application. Skyline touted “GoldMine software’s combination of functionality, configurability and affordability, as well as its worldwide network of support” as […]

A cracker of a Graham deal

Graham Technology, a provider of customer-oriented business software and services, today announced that Standard Bank of South Africa will be employing Graham to provide a contact management solution for its front-office contact centre. Graham Technology and global IT services firm, Dimension Data, has been chosen to roll out the solution in a phased approach beginning […]

SAP ERP hits 1,000

SAP’s come out in 2007 with guns a-blazin’… Today company representatives announced the firm’s 1,000th customer going live on enterprise service-oriented architecture mySAP ERP 2005. mySAP now lays claim to the record for “fastest adoption rate of an ERP release in the history of the company.” With the announcement, SAP PR took the time to […]

Objects in the SAND

SAND Technology, Inc., provider of intelligent enterprise information management software, announced that it has joined the Business Objects Technology Partner Program. Under terms of the agreement, SAND and Business Objects will collaborate on sales and marketing initiatives. (Plus, they’ll get more reportage on CRMchump.org, because you gotta love the name “Business Objects.” Classic!) The two […]

AutoSurvey, Inc. reborn as…

AutoSurvey, a provider of customer loyalty software, is undergoing a name change. From this point forward, AutoSurvey, Inc. will be registered under an unpronounceable glyph. Future press material may contain references to “The Company Formerly Known as AutoSurvey, Inc.” Ah, would that it were so. As it turns out, AutoSurvey, Inc. will now be called […]

3.0 out of Ten(rox)

Tenrox, a specialist in workflow-driven project workforce management software has an extension of its relationship with Microsoft today. Under terms of the new agreement, Tenrox may now offer Microsoft Dynamics CRM 3.0 under the Microsoft ISV royalty licensing program and services provider licensing agreement. Tenrox now plans to release a new version of its Project […]

SAP CRM for BBH

SAP AG announced a nice client win today, with document processing and postal specialist Böwe Bell & Howell will replace its extant CRM system with mySAP Customer Relationship Management. BBH will roll out mySAP CRM initially within its North American service organization and later extend implementation throughout parent company operations worldwide. BBH plans to link […]

Alliance between great names

It was a great day for the pair of software providers who announced a strategic alliance, not to mention bloggers who enjoy classic company names. Today it was on-demand sales compensation management specialist Xactly Corporation and RightNow Technologies; the firms will be teaming RightNow service, sales, and marketing product with Xactly’s sales compensation management programs. […]

webMethods goes Gold; anyone want to present?

SYS-CON Events has announced that webMethods has joined the SOA World 2007 East Conference & Expo as a "Gold Sponsor." Gold sponsors for the 2006 show included Adobe, Apress, Backbase, CalAmp, Cassatt, Centric CRM, Chariot Solutions, Composite Software, Exadel, Ingres, Metallect, Optaros, OSS Nokalva, Parasoft, Rogue Wave Software, SugarCRM and Web Age Solutions. The SOA […]

SAP has plans for Egypt

While SAP HQ was detailing its “new game changing approach to the mid-market” (i.e. the development of a hosted suite of business applications for the midmarket) ‘Stateside, SAP Arabia outlined details of its upcoming participation at Cairo ICT 2007. The annual show is Egypt’s largest IT exhibition. SAP Arabia will be taking the opportunity presented […]