Latest CRM Blog
Infor for VV
Infor Global Solutions has announced that VV-Auto Group has chosen the Infor customer relationship management system. VV-Auto Group recently launched a new company-wide initiative to focus heavily on the development of customer relationship management, and Infor Global Solutions was lucky enough to be the one for the mission. The Infor CRM Epiphany system will be […]
The new benchmark: $9 billion
Another week, another study of mobile applications, and the bar is now set at $9 billion. According to research from Compass Intelligence LLC, businesses in the US will spend approximately $9 billion on mobile applications by 2011. This year alone, Compass forecasts American businesses to spend $3.8 billion on mobile applications, including productivity, Enterprise Resource […]
SalesJones!
Today’s big deal of big deals: Dow Jones & Company and Salesforce.com have announced the availability of Dow Jones Wealth Manager for the salesforce.com AppExchange. Dow Jones Wealth Manager is touted for its “Client News Match” capabilities, which map Dow Jones information to custom client profiles in an effort to spur personalized client communication. Built […]
Cerebral, that Cortex
EMS-Cortex, a New Zealand-based solutions provider for telecommunications and service providers, yesterday released Cortex 7.0 for Microsoft Dynamics CRM 3.0. Cortex is the flagship of the company and 7.0 promises “a number of” enhancements designed to work with Microsoft Exchange 2007, SharePoint services 3.0 and the provisioning pack for Microsoft Dynamics CRM 3.0. Cortex 7.0 […]
No worries, /Mate
Representatives of Auto/Mate Dealership Systems yesterday announced that the firm’s Customer/Mate CRM system has achieved certification status from GM OneSource, the lead management service employed by General Motors. GM OneSource is an electronic hub that collects leads generated by GM divisional websites, the GM-certified internet website, GM Handraiser leads, third-party internet leads and other sources. […]
Absolutely Sterling
Sterling Commerce, a subsidiary of AT&T Inc., has announced the availability of Sterling Service Contracts. Service Contracts is a new product within the “Sterling Multi-Channel Selling Solution” built for assistance in selling and post-sales management of duration-based offerings, service and maintenance contracts, and software subscriptions. Sterling Service Contracts promises to allow firms to manage business […]
Demand for on-demand sales compensation management applications
Centive, the leader in on-demand sales compensation management, today announced that a recently released report from Technology Evaluation Centers (TEC), a leading analyst firm specializing in impartial enterprise software evaluations, cites increasing interest in on-demand sales compensation management applications. Authored by principal analyst P.J. Jakovljevic and issued as a four-part series beginning on May 7th, […]
How do you say “Effective Control of Sales and Profitability for your Business” in Spanish?
Sedona Corporation, Customer and Member Relationship Management solutions provider for the small- and mid-size financial services market, today announced an addition to the “CRM: Effective Control of Sales and Profitability for your Business” Latin American CRM conference: President / CEO Marco Emrich will be speaking at the Wednesday event running from 8:30 am to 12:00 […]
Upgrading Your CRM: The Problem with Vodafone’s CRM
Vodafone’s recent problem with their CRM is proof that CRM software is not without its problems. For those unfamiliar with the situation, Vodafone had a brown-out of its services in the land down under because of the implementation of a CRM upgrade. The down-time of Vodafone’s Siebel CRM system, made it so that Vodafone was […]
Two top fives
Like top-five lists? Well, you’ll love the telephony/customer relationship management VendorGuru.com this week. The loftily-named company yesterday released a pair of white papers entitled The Top 5 Telephony Solutions Your Business Needs Today and The 5 Must-Have Features of a CRM Solution. Best of all, the white papers are free after the registration process. The […]