Latest CRM Blog
Googleforce news fizzles, not sizzles
The big news everyone expected coming out of the hush-hush Salesforce.com/talks was slightly underwhelming. Instead of a grandiose mega-collaboration between Salesforce.com Inc. and Google Inc. to take down Microsoft Corp., the agreement was reduced to an arrangement whereby Salesforce.com’s 32,300 customers can distribute online ads through Google. While future deals may be forthcoming or Salesforce.com […]
Hoop (and CRM) dreams
As though the Portland Trail Blazers hadn’t struck enough gold last month by winning the top pick in the National Basketball Association draft lottery in securing a franchise player in either Greg Oden or Kevin Durant, they’ve also possed up with the baddest ever, Microsoft, to provide CRM for the legions of new fans this […]
Big announcement announced
What may already be considered the biggest story in the CRM sphere for 2007 is about to get even huger. PC World online, among others, is reporting that a press conference has been called by Salesforce.com for Tuesday, 11am Greenwich Meridian Time. Salesforce Europe/Middle East/Africa region co-president Lindsey Armstrong will be making a “strategic announcement.” […]
Ta, Tata!
Tata Motors passed a milestone this week, as folks from the company announced that its integrated customer relationship management/dealer management system initiative has now covered 1000 locations in India and abroad. Implemented in phases since 2003, the combined on-line CRM-DMS initiative now supports over 15,000 users within the company and among its channel partners in […]
Syclo and the SOA Specialty
Syclo, a provider of mobile technology, yesterday proudly announced its acceptance into the IBM “SOA Specialty” after successfully completing IBM’s SOA technical and business requirements. Syclo’s Agentry mobile platform now integrates with the IBM software and strategy for SOA. Syclo’s Agentry mobile applications use SOA-based web services to capture transactions from key operational systems, and […]
Build your own
Online marketing solutions provider Prospect Digital has launched BuildYourMarket.com 6.0. Build Your Market promises to tightly integrate CRM, web marketing, marketing communications, compliance assurance and variable-data-print engines. BuildYourMarket.com 6.0 version seeks to act as advisors’ virtual marketer, automatically drip marketing the database with full-color, NASD-reviewed print and electronic marketing collateral that guides prospects through the […]
Premiere platform
Premiere Global Services, Inc. announced the launch of PGi iRgentSM, an on-line communications platform for small- and mid-sized businesses. Most no-nonsensically put, PGi iRgent allows the sending information to any recipient contact address via media including automated voice message to a phone number, text message to a mobile number, email or fax from a single […]
Evolving in India
Evolving Systems, Inc., a provider of software solutions and services to the wireless, wireline and IP carrier markets announced on Friday that the firm had been selected by an unnamed convergent telecoms operator in Indonesia to provide service activation solutions. Evolving Systems will provide the core solution technology, as well as related technical and agent […]
Formetco, Effectively
The folks at Customer Effective, a Microsoft Gold certified partner and provider of Microsoft Dynamics CRM, announced the company’s recently implementation of CRM at Formetco. Founded in 1968, Formetco is a full-service supplier for the outdoor advertising industry. Working with a Formetco team, Customer Effective implemented CRM and interfaced the system with Microsoft Great Plains. […]
Hut 10, 11, 100…
Infusion Software, provider of on-demand CRM marketing automation software for small businesses, closed out the week with the launch of Infusion U, a educational platform for Infusion Software customers. Infusion U seeks to provide Infusion Software customers with in-depth training for its small business sales and marketing software Infusion CRM. Infusion U instructors will lead […]