Tag: "Salesforce.com"

Salesforce: CRM’s Golden Child

Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: “Leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]

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Salesforce and Microsoft Settle CRM Patent Lawsuit

Today, Microsoft and Salesforce announced that they have settled their patent dispute. As part of the agreement, both sides will receive product coverage from the other’s patent portfolio. The terms of the deal have not been disclosed, though Microsoft says that Salesforce will be paying them for licenses to use its patented technology. Microsoft had […]

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Salesforce.com is more than just CRM

Salesforce.com has moved beyond providing customer relationship management software as a service and wants to be simply the provider of enterprise software as a service. Marc Benioff, CEO of Salesforce.com, recently posted an image of two mockups for Salesforce.com ads and asked for feedback. For the first time, it is a refreshing change to see […]

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The Importance of Using a CRM System

Now, as customer relationship management (CRM) vendors are making their products more affordable and usable, even for the smallest companies, every company should have a CRM system. Almost all companies already do and they might not even know it! Any way of tracking customers, whether it is simply recording their email addresses or names, is […]

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Salesforce.com Receives Prestigious Stevie Awards

Salesforce.com, the enterprise cloud computing company, received two awards at the American Business Awards last week. Salesforce received the prestigious Stevie Awards for the Most Innovative Company of the Year and the Corporate Social Responsibility Program of the Year at the eighth annual awards ceremony. Both awards were granted in the 2500 + employees categories. […]

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Salesforce Cloud Platform Helps Company Develop Custom CRM Applications

Salesforce.com is proud to produce another happy customer. Pro-Bel Enterprises, a provider of suspended access and fail protection equipment, successfully used Force.com to build customized business applications that simplify project lifecycle building, increase productivity, and reduce project turnaround times. Pro-Bel representatives say that the cloud computing platform, as opposed to on-premise application development, has enabled […]

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Salesforce.com and Facebook

As the recession struck, most companies were either busy licking their wounds or trying to minimize sales losses. However, this was not the case for social networking titan Facebook. During this time period, Facebook had reached such astounding sales growth that it become more than it could handle, so they turned to another organization for […]

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FirstRain Snapshot CRM App for Salesforce.com Released

FirstRain Inc., a technology and marketing company, announced the release of their free application for Salesforce.com. The application, entitled FirstRain Snapshot, will help businesses with customer relationship management (CRM). It will help business professionals connect with their customers because the application will provide customer insight and information about business competitors. The goal of FirstRain Snapshot […]

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Microsoft Tries to Beat Salesforce.com with Upcoming CRM App Store

Following in Salesforce.com’s footsteps with AppExchange, Microsoft will create its own CRM application store. The Microsoft CRM 2011 marketplace will be available in beta form in September, then generally available by the end of this year. The CRM app store will allow Microsoft partners to sell applications to complement Microsoft Dynamics CRM, Microsoft’s complex and […]

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Microsoft Dynamics CRM Named Leading CRM Solution by Forrester

At the end of last month, Microsoft Dynamics CRM was named one of the strongest leading customer relationship management (CRM) solutions by Forrester Research, a technology and market research advising company. Microsoft Dynamics CRM is particularly suitable for midsized and large companies, according to Forrester. Forrester Research compared Microsoft Dynamics CRM to 18 other CRM […]

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