Tag: "CRM system"

The Importance of Using a CRM System

Now, as customer relationship management (CRM) vendors are making their products more affordable and usable, even for the smallest companies, every company should have a CRM system. Almost all companies already do and they might not even know it! Any way of tracking customers, whether it is simply recording their email addresses or names, is […]

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South Africa Turns To Salesforce CRM to Handle World Cup 2010 Traffic

Even South Africa, where only 10.8% of the population uses internet, needs to be operating in the cloud. With the influx of 300,000 soccer fans for the 2010 World Cup, South African Tourism, the lone customer service company catering to the masses, has turned to Salesforce.com for a CRM solution. The government-licensed office had in […]

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