Tag: "crm"

Salesforce Chatter Goes Mobile

Salesforce.com, the enterprise cloud computing company, recently announced that Salesforce Chatter will go mobile sometime over the next few months. Salesforce Chatter Mobile will have the same capabilities as the desktop Chatter, which was released this past June. Salesforce Chatter is a real-time collaboration tool in the cloud. It allows employees to easily send messages […]

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Salesforce.com Releases Jigsaw

On September 1, Salesforce.com, the cloud computing company, announced the release of Jigsaw for Salesforce CRM. Jigsaw is a crowd-sourced business data service for Salesforce CRM customers. Jigsaw will increase the demand for cloud-based data services, according to Salesforce. Jigsaw was built using salesforce.com technologies. It provides a new user interface, analytics dashboards, seamless integration […]

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Granicus Streamlined Business Processes with 20 New Apps Built in Only 20 Weeks on Force.com

Last week, Salesforce.com announced that one of its customer relationship management (CRM) and Force.com customers, Granicus, built 20 custom CRM applications in 20 weeks on Force.com, Salesforce.com’s enterprise cloud computing platform. Granicus is an award-winning cloud computing provider that needed to manage its growth with these applications. Granicus built and delivered these apps five times […]

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Microsoft Dynamics Making Headway in the CRM Race

Research firms Forrester and Gartner agree, Microsoft Dynamics CRM is ahead of the pack in customer relationship management for medium to large sized businesses. Although recent reports have shown that Salesforce CRM is a cult favorite among SMBs, Microsoft Dynamics CRM has won the popularity contest amongst the bigger enterprises. Microsoft Dynamics CRM is praised […]

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Sage CRM & ERP Software Implemented at Reuters Market Light

Yesterday, Sage India announced that Reuters Market Light (RML) deployed a Sage CRM and a Sage ERP solution to automate business processes. RML, a commodity pricing information provider in India, needed help with voucher management, complaint management, customer interaction and financial operations. Sage Software, a business management software provider, was able to help RML successfully […]

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CRM on our Favorite New Obsession, the iPad

Everyone wants a piece of the iPad CRM pie and Alauras Software is no exception. Alauras has just unveiled the latest version of its iPad CRM software: Yellow Page CRM+. This move is meant to boost sales force automation capabilities and Alauras will be adding full online compatibility with the iPad. Althought Yellow Page CRM+ […]

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SugarCRM Making New Friends: Open+ Partner Program

SugarCRM, the open-source customer relationship management software developer, has made new friends (and partners) through the success of its Open+ partner program. In just the first half of 2010, SugarCRM has added 50 partners from around the globe. What’s so special about SugarCRM’s Open+ program? The Open+ program is divided into five classes of partnership […]

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SugarCRM: Selected as a Winner for AlwaysOn Global 250

SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, has been chosen by AlwaysOn as one of the AlwaysOn Global 250 winners. What does this honor mean to SugarCRM? Being on the AlwaysOn Global 250 list signifies that SugarCRM has demonstrated leadership amongst its peers and offered game-changing approaches and technologies […]

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Accolades for Microsoft Dynamics CRM

Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it […]

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Salesforce.com is more than just CRM

Salesforce.com has moved beyond providing customer relationship management software as a service and wants to be simply the provider of enterprise software as a service. Marc Benioff, CEO of Salesforce.com, recently posted an image of two mockups for Salesforce.com ads and asked for feedback. For the first time, it is a refreshing change to see […]

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