Latest CRM Blog

Selligent lining up the LignUp line

LignUp, a producer of converged communications products, has announced a link-up with CRM software provider Selligent. Under terms of the agreement, the firms will deliver a range of communications-enabled business process solutions via LignUp communications platform’s integration with Selligent customer relationship management products. LignUp’s communications application server platform combines SIP and XML technologies, thereby allowing […]

iNeo, in Plura(l)

INeoMarketing has announced the release of its new lead management automation suite, a package that includes the PluraPage, PluraCom, and PluraPage+ software applications. The applications generate customized and personalized microsites, landing pages, and marketing and communications materials in response to any click from an outbound marketing campaign or upselling/cross-selling effort. This release (and promised future […]

McSoft?

StarSoft Development Labs, a leading provider of software development services in Russia and Eastern Europe, today announced a new partnership with Netherlands-based systems integrator McNolia to collaborate on the development and integration of e-business applications for e-commerce, CRM and ERP. “Since e-business has become a prerequisite and a differentiator for most midsize and Fortune 500 […]

Bundling CRM and conservation

InsideSales.com, a provider of on-demand customer relationship management products and services, today announced planes to team up with The Mule Deer Foundation in hopes of increasing the exposure of both organizations. Under terms of the agreement, MDF will help InsideSales.com with a marketing campaign targeting small business owners seeking for enhanced CRM technologies, while InsideSales.com […]

CRM: Money can be made in the biz, but be careful

A Tier1 Research report entitled “SaaS Report Series: Perspectives on CRM” concludes that the market for on-demand CRM software is “booming and creating plenty of room for growth for the established players in this space.” Meanwhile, new entrants scratching for position in the on-demand software-as-a-service CRM business today face several barriers to entry, including classic […]

MVP! MVP!

First – it being the weekend and all – the MVP award. Curt Spanburgh, a consultant and systems engineer with Microsoft Gold Certified solution provider Solutions Consulting Group, has been named a Microsoft Most Valuable Professional for Dynamics CRM. Microsoft selects MVPs based on a technical professional’s meaningful contributions to newsgroups, user groups, message boards, […]

IT horror stories (hey, save ‘em for Halloween)

It is “a dreaded possession, loathed by IT executives who pass on tales of regrettable purchases to help newcomers avoid making similar mistakes. It eats up precious budget dollars and mocks remorseful owners from its perch on closeted shelves.” It “comes in all shapes and sizes. What is “it,” as so heinously portrayed in a […]

Kintera’s new Sphere

Kintera, Inc. today announced the expansion of its social constituent relationship management (a.k.a. CRM) platform to incorporate online fund accounting within Kintera Sphere. Kintera claims Sphere Fundware is the first software as a service fund accounting program tailored for nonprofits, and promises enhanced social accountability and transparency. Kintera Sphere Fundware seeks to enable nonprofits and […]

AppExchange is O-K(-E-R-E)!

This kind of story is also becoming a daily occurrence. Maybe it has something to do with that new Apex thing… OKERE, a management and technology consulting firm for on-demand business applications, has put OKERE’s software for capital markets on salesforce.com‘s AppExchange. OKERE Capital Markets is built on the Apex on-demand platform and is available […]

There you are, Ms. Rojo!

Ah, it’s been a few days since we’ve heard from the wonderful Clarisa Rojo and go-getting Philippines-based Software Effective Solutions Inc. Today, Rojo et al bring the news that British Airways will be testing SES’s excellently named Effective CRM mobile module software for its Executive Club program mobile communications. British Airways plans to test Effective […]