Latest CRM Blog
Microtrick GoldRange!
Dystrick design, Inc., a creative design and communications agency, today officially announced the launch of the new GoldMine website. Dystrick created the site for FrontRange Solutions, that provider of Customer Relationship Management, IT service management, and voice programs for the mid-market. “Heightening the significance of the launch of the new site,” remind the Dystricksters, was […]
NetSuite gets Second Life
NetSuite, Inc. representatives have announced that Linden Lab, best known as the creator of virtual world Second Life, has selected NetSuite to help manage its rapid growth. What rapid growth? Well, in January 2007 alone, say the Linden Lab numbers, Second Life Residents converted their “Linden Dollars” into approximately $5 million. And Linden CFO John […]
ISM Inc. brings new meaning to words “Top 15”
Strategic advisory firm ISM Inc. kicked off the week by releasing its annual Top 15 awards in CRM software, an honor quickly reported to industry media by most recipients and one which would appear to be hard-earned, indeed, with final score depending on a rigorous battery of tests (see below). Unfortunately, there’s a fundamental flaw […]
Calling Dr. Salesforce, Dr. Salesforce stat…
Verticals onDemand, a provider of industry-specific on-demand CRM solutions via Salesforce.com, announced today that its first product suite – known as VbioPharma – will be tailored for biotechnology and pharmaceutical companies. Verticals onDemand co-chairman Mark Armenante, a long-time veteran of the industry, is quite enthusiastic today, saying “With both traditional industry players being recently acquired […]
The Heat? 8.4.1 degrees
FrontRange Solutions, a supplier of IT service management, voice application, and customer relationship management solutions for the mid-market and distributed enterprises, has announced the availability of the latest version of Heat Service & Support, a fully configurable help desk and customer support tool. Heat 8.4.1 is now available to new customers and as an upgrade […]
The fourth Commitment
Commit Business Solutions, a provider of management software for small- to mid-sized computer services and support businesses, is pleased to announce the launch of the latest version of its flagship software, Commit 4.0. Commit CEO Maayan Porat stated that “This version is our biggest release ever.” Particularly touted in version 4.0 are an enhanced Commit-QuickBooks […]
Sophos vs. the Trojans (and worms and spyware and…)
Sophos announced today that Asian CRM biggie CDC Software has selected Sophos to protect all tiers of its network against viruses, Trojans, worms, spyware, adware, potentially unwanted applications, and hackers. (Guardian at the proverbial virtual gates, eh?) Under terms of the agreement running until 2010, up to 2000 CDC Software employees will be protected at […]
Raymond James digs Microsoft
Microsoft was able to put one in the win column today, as St. Petersburg, Fla.-based financial services firm Raymond James Financial, Inc. announced the selection of Microsoft Dynamics CRM. Raymond James is now recommending that its nationwide network of 4,600-plus financial advisors adopt Microsoft Dynamics CRM as its primary customer relationship management tool. Raymond James […]
CRM to bag teens’ Euros, part II
Meanwhile, elsewhere on the Continent, Blyk network announced a plan that would theoretically allow mobile-phone users in that valuable ages 16-24 demographic to “Make mobile calls for free in return for receiving adverts.” Heavy hitters such as Buena Vista, Coca-Cola, I-play Mobile Gaming, L’Oreal Paris, StepStone and Yell.com mobile have already gotten on board the […]
CRM to bag teens’ Euros, part I
World-famous producer of good ol’ American blue jeans, Levi Strauss, has announced deployment of CRM to develop a loyalty strategy in Europe. Ultimately, the goal is “to build stronger relationships with the brand’s core target of 15-24 year-olds.” The CRM program will first be launched in Italy this year and gradually rolled out across Europe […]