So, you have a small business. Have decided to purchase CRM software for small businesses to help your business improve customer relations, close deals, generate repeat business, and help your company collaborate better? Stop right now. Do you have the correct information about CRM? Are all of those things really what you are trying to […]
Acquiring and retaining customers is the top focus for businesses of all sizes; yet, the task has become more difficult as the global marketplace continues to change. More complex sales and marketing schemes are needed to compete, making those activities harder to coordinate and manage. Sales staffs must deal with multiple leads, customer service reps […]
Despite the fact that the Apple iPad has only been available to the public for less than a year, there are several iPad CRM applications that have been developed for the device that offer robust solutions for businesses of all types that are seeking every edge on the competition. Finding the best CRM for iPad […]
Mobile, social, and real-time Cloud 2 technologies help grow business for Nikon microscopy systems in first yearChatter enables new levels of collaboration across sales and marketing SAN FRANCISCO (October 19, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced Nikon Instruments’ deployment of Salesforce CRM and Salesforce Chatter. Before deploying Salesforce, […]
IPipeline, the award winning on-demand software provider, recently announced that it developed a new customer relationship management (CRM) solution. The solution is based on Microsoft Dynamics CRM. The CRM solution was developed with the insurance industry in mind. IPipeline CRM has a number of innovative features in addition to the basic CRM tools. The product […]
With Salesforce.com dominating the CRM news lately, Microsoft decided that it needs to up its game. Microsoft representatives stated that Microsoft wants to make its presence known and voice heard so the computer and customer relationship management (CRM) software provider aims to strengthen its CRM pitch to the press. Salesforce.com and its CEO, Marc Benioff, […]
Customer relationship management (CRM) has become a very important part of the business process. More and more companies are installing CRM systems to help them find more sales opportunities. In this modern age, most business executives are frequently on the go. Mobile CRM applications are increasing in popularity because it allows users to access the […]
At its CRM Evolution 2010 conference, CRM magazine announced the winners of its 2010 CRM Market Awards. In its ninth annual ceremony, CRM magazine “honors the vendors, consults, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies.” There were ten categories for which […]
Following in Salesforce.com’s footsteps with AppExchange, Microsoft will create its own CRM application store. The Microsoft CRM 2011 marketplace will be available in beta form in September, then generally available by the end of this year. The CRM app store will allow Microsoft partners to sell applications to complement Microsoft Dynamics CRM, Microsoft’s complex and […]
As announced last week at America’s Health Insurance Plans (AHIP) conference in Las Vegas, Microsoft will release its Health Plan Sales Solution for Microsoft Dynamics CRM. This is a customer relationship management (CRM) tool that would allow health insurance plans to move online. The Health Plan Sales Solution is described as a platform allowing for […]