Category: Internet

Mobile World Congress 2012: Amdocs Demonstrates Full Range of Solutions to Help Service Providers Embrace Challenge and Experience Success

Amdocs showcases CES portfolio innovations at Hall 8, Stand 101; “Art of Convergence” student art competition pictures the future ST. LOUIS (February 21, 2012) – At Mobile World Congress in Barcelona next week, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will showcase its full CES portfolio and demonstrate a range of  new […]

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Amdocs Launches OSS Single Click Network Rollout Solution for Rapid LTE Base Station Planning and Design

New solution cuts planning and design time, optimizes configuration and reduces CAPEX to enable faster network monetization ST. LOUIS (February 20, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs Single Click Network Rollout solution, an automated planning and design solution that enables service providers to […]

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Amdocs Launches Machine-to-Machine and Cloud-Based Connected Home Solutions to Speed Service Providers’ Entry Into the Connected Devices Market

Solutions enable service providers to add new revenue streams and increase average revenue per user ST. LOUIS (February 01, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of two new solutions that enable service providers to quickly and cost-effectively enter the fast-growing connected devices market. Amdocs M2M […]

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Amdocs Awarded "BSS Vendor of the Year" and "OSS Vendor of the Year" in Asia Pacific

Amdocs receives Telecom Asia’s 2011 Readers’ Choice awards for quality of innovation and contribution to technology advancement ST. LOUIS (December 20, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been named “BSS Vendor of the Year” and “OSS Vendor of the Year” by Telecom Asia’s Readers’ […]

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RightNow Extends Customer Experience Suite with Intent Guide for Facebook and Mobile

RightNow CX for Facebook and RightNow Mobile Now Includes Best-in-Class Natural Language Search Capabilities BOZEMAN, Mont. (November 30, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, includes Intent Guide for Facebook and Mobile. “As more consumers interact with brands on Facebook and mobile devices, companies need a way to […]

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Marketo Announces Integration with Citrix GoToWebinar

Drive Better Leads and Sales from Online Events with Marketo SAN MATEO, Calif. (November 09, 2011) – Marketo, the fastest-growing provider of Revenue Performance Management (RPM) solutions, today announced it now integrates with Citrix® GoToWebinar®, the leading webinar solution for easy, do-it-yourself, cost-effective webinars for up to 1,000 attendees. The seamless integration empowers Marketo customers […]

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RightNow CX for Twitter Helps Companies Deliver Great Customer Experiences on the Social Web

New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) delivers a new service, RightNow CX for Twitter, harnessing the power of Twitter to deliver better customer experiences. Twitter’s real-time information and conversation streams have seen tremendous adoption; now instead of […]

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RightNow Introduces RightNow CX for Mobile Apps, Helps Organizations Deliver Exceptional Customer Experiences Everywhere

RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) puts full-featured service into mobile applications, creating great experiences for end consumers and making it easy for brands to add service capabilities to any app. “As mobile devices grow and the […]

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University College at Texas Tech University Uses RightNow to Gain a Competitive Edge in Student Engagement

RightNow Powers Social and Mobile Customer Experience Solutions for Texas Tech RESTON, Va. (October 21, 2011) – University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow (NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the […]

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RightNow Appoints Tom Shepherd as Vice President, Global Indirect Sales

Shepherd to Drive Global Indirect Sales Growth, Helping to Increase Adoption of RightNow CX, the Customer Experience Suite BOZEMAN, Mont. (October 21, 2011) – RightNow® (NASDAQ:RNOW) has appointed Tom Shepherd as vice president, global indirect sales. Shepherd is responsible for driving the global strategy for indirect sales, strategic alliances and system integrators to expand RightNow’s […]

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