Category: Networks

Amdocs Launches OSS Single Click Network Rollout Solution for Rapid LTE Base Station Planning and Design

New solution cuts planning and design time, optimizes configuration and reduces CAPEX to enable faster network monetization ST. LOUIS (February 20, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs Single Click Network Rollout solution, an automated planning and design solution that enables service providers to […]

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Amdocs Launches Machine-to-Machine and Cloud-Based Connected Home Solutions to Speed Service Providers’ Entry Into the Connected Devices Market

Solutions enable service providers to add new revenue streams and increase average revenue per user ST. LOUIS (February 01, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of two new solutions that enable service providers to quickly and cost-effectively enter the fast-growing connected devices market. Amdocs M2M […]

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The Agent Experience Redefined: Amdocs Launches Customer Management 8.1

Latest release of Amdocs Customer Management (CM) suite increases agent efficiency, simplifies the user interface, improves smartphone support, and automates the order-taking process ST. LOUIS (October 24, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs CM 8.1, the market’s most comprehensive suite of customer management […]

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Zoho Integrates Zoho Support with Google Apps

Addition of Online Help Desk App Bolsters Company’s Position as One of the Largest Software Providers for Google Apps Marketplace Zoho Support for Google Apps is available on Google Apps Marketplace at http://bit.ly/qifQTA. See all the Zoho apps available on Google Apps Marketplace at http://bit.ly/ PLEASANTON, Calif. (August 25, 2011) – Helping people work online, […]

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Amdocs Completes Acquisition of Bridgewater Systems, Enabling Service Providers to Redefine the Data Experience

Purchase uniquely positions Amdocs to offer pre-integrated charging and policy management solutions to enhance service provider data offerings ST. LOUIS (August 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has completed the acquisition of Bridgewater Systems Corporation (TSX: BWC) (“Bridgewater”), a publicly held provider of policy […]

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OSS Transformations Accelerating with 70 Percent of Service Providers Trying to Capture Operational Benefits, Faster Time to Market and Better Customer Experience, New Amdocs Survey Finds

ST. LOUIS (August 02, 2011) – Amdocs, the leading provider of customer experience systems, today released the results of a global survey that highlights the factors driving OSS (operational support systems) transformation, the different transformation approaches undertaken and the progress made to date. Amdocs commissioned the survey of service providers around the world to provide […]

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Service Providers Across Caribbean and Latin America Select Amdocs to Meet Demands of the Connected World

Service providers choose Amdocs solutions to handle convergent billing, strengthen their customer experience and operational support systems to address the “capacity crunch” ST. LOUIS (July 27, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has signed multiple business contracts with wins across the Caribbean and Latin America (CALA) […]

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Telenor Serbia Deploys Amdocs OSS as Part of Next-Generation Network Transformation

Telenor Serbia gains a single view of its network assets through improved management of network resources and accurate planning ST. LOUIS (June 23, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telenor Serbia with help of local partner, S&T Serbia, has deployed Amdocs OSS (operational support systems) as […]

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Amdocs has Signed a Definitive Agreement to Acquire Bridgewater Systems, a Publicly Held Provider of Policy Management and Network Control Solutions

Acquisition aimed at allowing service providers to realize new value-based data monetization strategies to capitalize on the data explosion and deliver a personalized data experience ST LOUIS (June 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has entered into a definitive agreement to acquire all of Bridgewater […]

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Amdocs Continues to Drive Cloud Innovation; Participates in Second Industry Showcase that Demonstrates Future Service Provider Cloud Operations

Join TELUS, HP, Cariden, Aria Networks, Tail-f and startup Sidonis as they demonstrate a cloud service experience that only communications service providers can offer DUBLIN (May 24, 2011) – As part of a TM Forum Catalyst project at Management World taking place this week in Dublin, Amdocs, the leading provider of customer experience systems, will […]

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