Latest CRM News

RightNow Extends Customer Experience Suite with Intent Guide for Facebook and Mobile

RightNow CX for Facebook and RightNow Mobile Now Includes Best-in-Class Natural Language Search Capabilities BOZEMAN, Mont. (November 30, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, includes Intent Guide for Facebook and Mobile. “As more consumers interact with brands on Facebook and mobile devices, companies need a way to […]

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Salesforce.com Unveils New Radian6 Social Marketing Cloud

Now, social enterprises can revolutionize their marketing by leveraging new functionality across social monitoring, insights, engagement, workflow and websitesMore than 2,500 customers, including GEICO, Pizza Hut and Southwest Airlines are now using Salesforce Radian6 NEW YORK (November 30, 2011) – CLOUDFORCE 2011 – Salesforce.com [NYSE: CRM], the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today unveiled the […]

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SugarCRM to Present at Credit Suisse 2011 Technology Conference

CUPERTINO, Calif. (November 28, 2011) – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that Larry Augustin, CEO, will present at the Credit Suisse 2011 Technology Conference on Tuesday, November 29, at 3 P.M. MST at The Phoenician in Scottsdale, AZ. You may register for the live webcast or listen to the […]

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Amdocs Unveils Industry-First, Pre-Integrated Offering for Rapid Creation and Monetization of New Data Services in 3G and LTE Networks

Amdocs Data Experience Solution delivers pre-configured, out-of-the-box market offers in an integrated hardware and software system ST. LOUIS (November 28, 2011) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled the Amdocs Data Experience Solution, a unique offering that revolutionizes how service providers can rapidly deploy innovative new data services to […]

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Salesforce.com Announces Cloudforce New York, the Largest Social Enterprise Event on the East Coast

Chairman and CEO Marc Benioff to deliver keynote on the shift to the social enterpriseJust announced: Burberry CEO Angela Ahrendts will join Benioff on stage to share Burberry’s social enterprise strategyMore than 10,000 people expected to register November 30th event at Javits Conventio SAN FRANCISCO (November 23, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud […]

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Salesforce.com Chief Financial Officer and SVP Investor Relations to Present at Upcoming Investor Events

Events to be Webcast Live on salesforce.com’s Investor Relations Website SAN FRANCISCO (November 22, 2011) – Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced that Graham Smith, Chief Financial Officer, and David Havlek, Senior Vice President, Investor Relations, will present at the following events on Tuesday, November 29th. Graham Smith, Chief Financial Officer, […]

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Marketo’s Maria Pergolino Wins 2011 Stevie® Award For Women In Business

B2B Marketing Thought Leader Honored as Employee of the Year in 8th Annual Awards SAN MATEO, Calif. (November 18, 2011) – Marketo, the fastest-growing provider of Revenue Performance Management (RPM) technology, today announced its senior director of marketing, Maria Pergolino, won the Employee of the Year award in the Computer Hardware & Software category at […]

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Marketo Secures $50 Million in Venture Financing Led by Battery Ventures to Continue Record Global Growth

Infusion of Private Capital to Expand Leadership in Revenue Performance Management Solutions to Fuel Fast-Growth Companies SAN MATEO, Calif. (November 16, 2011) – Marketo, the fastest-growing provider of Revenue Performance Management (RPM) technology, today announced it has secured $50 million in new venture financing. Battery Ventures led the round, with existing investors Institutional Venture Partners, […]

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Salesforce.com Signs Definitive Agreement to Acquire Model Metrics

With Model Metrics, salesforce.com adds mobile and social expertise to accelerate the shift to the social enterpriseAcquisition will allow company to further transform customers and empower global partner ecosystem to deliver social enterprise success SAN FRANCISCO (November 14, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company (http://www.salesforce.com/cloudcomputing/), today announced it has entered into […]

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SugarCRM Racks up Another Record Quarter, Fueled by Channel Growth and Increased Customer Adoption

CUPERTINO, Calif. (November 14, 2011) – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced another record quarter in 2011, with billings growth continuing a strong upward trend to 69 percent in the third quarter over the same period in 2010, and by 13 percent over the second quarter in 2011. The results […]

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