Tag: "salesforce"

Granicus Streamlined Business Processes with 20 New Apps Built in Only 20 Weeks on Force.com

Last week, Salesforce.com announced that one of its customer relationship management (CRM) and Force.com customers, Granicus, built 20 custom CRM applications in 20 weeks on Force.com, Salesforce.com’s enterprise cloud computing platform. Granicus is an award-winning cloud computing provider that needed to manage its growth with these applications. Granicus built and delivered these apps five times […]

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Salesforce: CRM’s Golden Child

Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: “Leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]

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Top 5 Mobile CRM iPhone Applications

Customer relationship management (CRM) has become a very important part of the business process.  More and more companies are installing CRM systems to help them find more sales opportunities.  In this modern age, most business executives are frequently on the go.  Mobile CRM applications are increasing in popularity because it allows users to access the […]

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2010 CRM Market Awards by CRM Magazine: Salesforce sweeps competition

At its CRM Evolution 2010 conference, CRM magazine announced the winners of its 2010 CRM Market Awards. In its ninth annual ceremony, CRM magazine “honors the vendors, consults, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies.” There were ten categories for which […]

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Salesforce.com Receives Prestigious Stevie Awards

Salesforce.com, the enterprise cloud computing company, received two awards at the American Business Awards last week. Salesforce received the prestigious Stevie Awards for the Most Innovative Company of the Year and the Corporate Social Responsibility Program of the Year at the eighth annual awards ceremony. Both awards were granted in the 2500 + employees categories. […]

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FirstRain Snapshot CRM App for Salesforce.com Released

FirstRain Inc., a technology and marketing company, announced the release of their free application for Salesforce.com. The application, entitled FirstRain Snapshot, will help businesses with customer relationship management (CRM). It will help business professionals connect with their customers because the application will provide customer insight and information about business competitors. The goal of FirstRain Snapshot […]

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Microsoft Tries to Beat Salesforce.com with Upcoming CRM App Store

Following in Salesforce.com’s footsteps with AppExchange, Microsoft will create its own CRM application store. The Microsoft CRM 2011 marketplace will be available in beta form in September, then generally available by the end of this year. The CRM app store will allow Microsoft partners to sell applications to complement Microsoft Dynamics CRM, Microsoft’s complex and […]

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Salesforce.com’s Chatter Gets over 10,000 Customers in First Week!

On Tuesday, Salesforce.com, the enterprise cloud computing company, announced that over 10,000 people went live on the GA release of Chatter in its first week of availability. Chatter is Salesforce’s latest cloud social networking application. Salesforce’s Chatter is a new way to work and collaborate. Chatter has similar features as Facebook but it was designed […]

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Salesforce and Microsoft Battle It Out Over Patent Violations

Last week, Salesforce.com countersued Microsoft for patent-infringement. Microsoft sued Salesforce first, in May, over intellectual property infringement. These customer relationship management (CRM) competitors are battling it out over patent violations. Microsoft and Salesforce are both seeking an injuction and monetary compensation for the violations. Microsoft claims that Salesforce’s CRM software violates nine Microsoft patents. Microsoft […]

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Salesforce.com gets chatty

With the recent release of Chatter a cloud-based enterprise social-collaboration platform, Salesforce.com is pushing for enterprises to get vocal. Chatter is a solution that creates openings for developers to build and resell apps (which contain the platform). Similar to Facebook and Twitter, Chatter uses familiar social networking features.  This includes the use of profiles, status […]

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