Latest CRM News
Dovarri 6.0 Named Sales Force Automation Product of the Year by TechTarget’s SearchCRM.com
Hosted solution recognized as best SFA for small-and-midsized companies due to ease of use and customer support. Houston, TEXAS (January 17, 2006) – Dovarri, Inc., a hosted CRM/Sales Force Automation (SFA) company, announced today that TechTarget’s SearchCRM.com has named Dovarri 6.0 the 2005 small- and midmarket Sales Force Automation Product of the Year. “Small and […]
Parature and Blackboard Incorporate Google into Customer Self-Support
Google Enterprise Search Facilitates Best Answers to Client Questions in Less Than .14 Seconds McLean, VA (January 04, 2006) – Parature, provider of award winning, on demand customer support software, announced today that it has enabled customers of Blackboard, Inc. (Nasdaq: BBBB), a leading provider of software and services to the education industry, to take […]
Leading Consulting Firm to Deploy SugarCRM to 9,000 Users
BDO Seidman LLP, a leading national professional services firm, standardizes on SugarCRM to help enable distributed CRM for employees and partners of BDO Seidman and its Alliance Members USA (December 14, 2005) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that BDO Seidman will offer […]
SugarCRM Introduces Sugar Suite 4.0, Bringing Enterprise-Grade CRM to Companies of All Sizes
Customizable Reports and Dashboards Give Users Greater Visibility; Workflow Management and Access Control Streamline Business Processes USA (December 12, 2005) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of Sugar Suite Version 4.0, the fastest-growing CRM solution in the market today. Guided […]
Florida State University Implements Parature’s Customer Support Solution in 10 Departments Across Campus
Parature Replaces BMC Remedy Product Due to Difficult Use and Costly Maintenance McLean, VA (December 05, 2005) – Parature, providers of award winning, on demand customer support software, announced today that Florida State University (FSU) has deployed Parature’s support solution in ten separate departments across its campus. FSU’s Enterprise Resource Planning (ERP) Department was the […]
Parature Announces Winners of 2005 Customer Centric Awards
ATI Technologies and ANGEL Learning Recognized for Excellence in On Demand Customer Support McLean, VA (November 28, 2005) – Parature, a leading provider of award winning, on demand customer support software, today recognizes ATI Technologies, NASDAQ (ATYT), and ANGEL Learning as the winners of the 2005 Customer Centric Awards. The awards are presented to truly […]
SugarCRM Generates Business Results and a Loyal Customer Base
Commercial open source model, flexible deployment options, ease-of-use and time-to-value are leading reasons for why more and more companies are choosing SugarCRM USA (November 28, 2005) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, continues to pioneer a new approach to producing and delivering CRM applications. Over […]
HIGHER EDUCATION INSTITUTIONS IMPLEMENT NETSUITE FOR CRM
The Wharton School of the University of Pennsylvania and a Statewide College Access Program led by the University of North Carolina Among Institutions Standardized on NetSuite for CRM SAN MATEO, Calif. (November 13, 2005) – NetSuite, Inc., the leader in on-demand business management software for growing organizations, today announced that both the Wharton School and […]
CenterStone Technologies Replaces RightNow’s Customer Service Software with Parature’s Customer Support and Help Desk Solution
Ease of use, workflow, user interface, customization listed as reasons for move to Parature McLean, VA (November 07, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today that CenterStone Technologies has replaced RightNow Technologies Customer Service Software with Parature’s Customer Support Solution. After implementing RightNow’s products a year […]
Parature 6 Customer Support and Help Desk Solution Unveiled at ParaFest ’05 Conference
CRM Solution Built on Microsoft .NET Framework Features Advanced Reporting, Security, Integration Capabilities McLean, VA (October 24, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today the release of the Parature 6 Customer Support and Help Desk Solutions. This unified platform, developed entirely on the Microsoft .NET framework, […]