Amdocs Unveils Industry-First, Pre-Integrated Offering for Rapid Creation and Monetization of New Data Services in 3G and LTE Networks

Amdocs Data Experience Solution delivers pre-configured, out-of-the-box market offers in an integrated hardware and software system

ST. LOUIS (November 28, 2011) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled the Amdocs Data Experience Solution, a unique offering that revolutionizes how service providers can rapidly deploy innovative new data services to improve the customer experience and accelerate data services monetization.

A unified hardware and software system, the Amdocs Data Experience Solution pre-integrates a policy control and charging engine with product catalog and subscriber management functions, and the necessary business support, network interfaces, and pre-configured business processes, to deliver specific, out-of-the-box market offers. Carrier-grade and performance tested, the solution’s underlying product technologies have been production-proven in leading service provider networks serving more than 100 million mobile subscribers. 

The Amdocs Data Experience Solution features single, synchronized service definition and creation through the Amdocs Enterprise Product Catalog, enabling rapid configuration and extension of pre-configured market offers. It leverages the market leading network and policy control assets of Bridgewater Systems, including standards-based interfaces and multi-vendor interoperability for ease of deployment into 3G and LTE network environments. Productized APIs (application programming interfaces) enable a single point of integration into provisioning, notification, billing and self-care environments. 

The Amdocs Data Experience Solution provides an innovative approach to the aggressive time-to-market needs of mobile service providers with pre-configured market offers including: 

  • Tiered Services: Innovative data plans based on a combination of time, volume and application that provide new monetization capabilities (for example, targeted social networking or business data plans).
  • Shared Wallet: A common data quota that can be shared across a family or enterprise with unused quota diverted across plan members and devices in real time.
  • Up-sell Capabilities: Temporary add-on services that can be automatically offered and provisioned, such as data roaming or bandwidth boost, to increase ARPU.
  • Bill Shock Prevention: A personal usage limit with advance notifications that can be easily set by customers for increased transparency and data experience satisfaction.
  • Data Pass: Temporary data access that can be offered and provisioned quickly, such as a 24-hour roaming data pass.
  • Pay-Per-Use: Convenient access to data services that are paid for as they are consumed (as opposed to a monthly plan).

In addition, Amdocs is the only vendor to provide proven, market-leading network control and subscriber management capabilities pre-integrated and configured, including:

  • LTE Data: Support for next generation 4G services that feature guaranteed quality of service for a superior data experience.
  • WiFi Offload: Transparent offloading from 3G to WiFi which allows service providers to better manage network congestion.

“The Amdocs Data Experience Solution represents a new category of solution that will transform the way operators monetize data services,” said Ari Banerjee, senior analyst, Heavy Reading. “The pre-integrated product capabilities and market offers are what make this solution so unique. Based on recent research, we identified that isolated functions such as product catalog, policy management, online charging, real-time mediation and subscriber data management need to come together. The Amdocs Data Experience Solution combines all of these to enable operators to roll-out new market offers quickly and cost effectively, while balancing network resources.”

“The Amdocs Data Experience Solution gives service providers a significant data monetization advantage that goes well beyond simple integration of policy and charging,” said Ed Ogonek, general manager of the Data Experience Product Business Unit at Amdocs. “The single, rapidly deployable system incorporates a common service definition framework with pre-configured, extensible market offers for rapid service differentiation.”

Supporting Resources

  • Amdocs is now hosting a virtual event to showcase the new solution at:
  • Download an executive summary of the “The Future of Data Services: Current and Future Service Provider Pricing Strategies” research report
  • Keep up with Amdocs news by visiting the company’s website
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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences and streamline operations. A global company with revenue of approximately $3.2 billion in fiscal 2011, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2010, filed on December 7, 2010 and our quarterly 6-K filed forms furnished on February 8,  May 11 and August 8, 2011.


Source: Amdocs

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