Latest CRM News
Amdocs has Signed a Definitive Agreement to Acquire Bridgewater Systems, a Publicly Held Provider of Policy Management and Network Control Solutions
Acquisition aimed at allowing service providers to realize new value-based data monetization strategies to capitalize on the data explosion and deliver a personalized data experience ST LOUIS (June 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has entered into a definitive agreement to acquire all of Bridgewater […]
SugarCRM Expands Revenues and New Customer Numbers in the Pacific Rim
CUPERTINO, Calif. (June 15, 2011) – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced dramatic growth in new customers and revenues in Asia, Australia and New Zealand in the first quarter of 2011, which boosted its figures for the Rest of the World (ROW) region, a level of success accelerated by its […]
SugarCRM Notches Another Quarter of Record Revenues and Continues Its Cash-Positive Growth
CUPERTINO, Calif. (June 15, 2011) – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that its strong upward momentum continued in the first quarter of 2011, with revenue and billings up 43 percent over the same quarter in 2010, growth spurred in large part by the success of its sales channel partners. […]
FusionStorm Selects Marketo for Global Revenue Performance Management (RPM) Initiative
Information Technology Company Turns to Marketo to Improve Sales Effectiveness and Marketing ROI SAN MATEO, Calif. (June 15, 2011) – Marketo, the fastest-growing provider of Revenue Performance Management solutions, today has announced FusionStorm, an award-winning information technology delivery company, as a new customer. FusionStorm chose Marketo to ramp up its marketing automation efforts and to […]
Amdocs Multi-Play Smart Pack Enhanced with Amdocs Smart Agent Desktop, Enabling Faster, More Effective Customer Support
Improved customer care and navigation capabilities highlight upgrades of Amdocs’ pre-integrated solution for mid-tier and independent cable operators CHICAGO (June 15, 2011) – Amdocs, the leading provider of customer experience systems, today announced enhancements to its Amdocs Multi-Play Smart Pack solution to strengthen customer support capabilities, improve operational efficiencies and allow greater flexibility for mid-tier […]
Varicent to Provide Incentive Compensation Management and Sales Analytics to Leading CRM Provider, SugarCRM
Varicent Sales Performance Management Solution to Provide Analytics, Increased Flexibility and Business Ownership TORONTO (June 09, 2011) – Varicent Software Incorporated, the leading innovator and provider of incentive compensation and sales performance management solutions (SPM), announced today that SugarCRM, “It was important for us to adopt a single, centralized solution that would meet our ever-changing […]
Amdocs Climbs Five Places to Number 11 in List of World’s 100 Best Outsourcing Service Providers Across All Industries
In 2010, Amdocs signed new managed services agreements in the communications market to support nearly 200 million additional subscribers across North America, Europe and Asia ST. LOUIS (June 09, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that the International Association of Outsourcing Professionals® (IAOP®) has listed Amdocs as […]