SugarCRM Reports Continued Record Growth

SugarCRM, an open source CRM provider, announced that it’s had continued record growth, as well as customer base and partnership expansion. The company has had a 50% annual growth rate in billings and an increase of 540 new customers in the second quarter of 2010.

The initial SugarCRM application began as an open-source project on SourceForge in 2004. The project has since expanded; the company now employs more than 150 people and profits from its two paid CRM editions, Sugar Professional and Sugar Enterprise.

SugarCRM’s free, open-source Community Edition was downloaded over 200,000 times during the second quarter. Many customers also upgraded to the Sugar Professional Edition.

“SugarCRM was an easy choice based on its attractive price point, intuitive features and the proficiency of the consultants at SugarCRM partner Levementum,” says Jeff Falk, director of marketing at Hunter Industries. “With all of these clear benefits, and the flexibility Sugar Professional offers as an open solution, SugarCRM has already exceeded our expectations.”

Screenshot of SugarCRM interface

SugarCRM has also added dozens of new global channel partners since the beginning of 2010, including Accent Gold and Castle CRM.

In a press release, Jeff Campbell, vice president of worldwide sales at SugarCRM, said, “Our continued channel partner momentum is a testament to the fact that SugarCRM offers the most upside and value for not only our partners, but also their customers. Whether it is providing powerful, open solutions or the need to run in multiple cloud environments, no other CRM solution offers this degree of flexibility for partners and users.”

In recent months, SugarCRM has won several industry awards. The company was ranked fourth in the “Open Source Top 50” report issued by IT journalist The VAR Guy. Also, Dana Testa, SugarCRM director of channel marketing, was noted as one of CRN Magazine’s Women of the Channel for her achievements in the IT field.


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