Latest CRM News

Salesforce.com Sweeps CRM Magazine 2010 Market Awards in CRM Suite Categories and Sales Force Automation for the Second Straight Year

Enterprise, Midmarket and Small Business Suite awards, along with Sales Force Automation Market award all go to salesforce.com; chairman and CEO Marc Benioff also named a ‘2010 Influential Leader’ for the second consecutive yearCustomer Beazer Homes takes home CRM Elite Award honors for its Sa SAN FRANCISCO (August 16, 2010) – Salesforce.com (NYSE: CRM), the […]

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Marketing Automation Leader Marketo Appoints George Jaquette to Lead Engineering

Company Continues to Drive Revenue Growth and Product Innovation with Powerful and Flexible Solutions San Mateo, CA (August 10, 2010) – marketo.com – Marketo, the revenue cycle management company, today announced it has appointed George Jaquette as Vice President of Engineering. Jaquette will be responsible for designing, developing, and delivering world class software-as-a-service (SaaS) products […]

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Susan G. Komen for the Cure® Standardizes National Fundraising Programs on Cloud Computing with Salesforce.com

The Salesforce.com Foundation’s 1% product program enables world’s largest breast cancer organization to deploy VICTORY Platform for fundraising and donor relationship management SAN FRANCISCO (August 10, 2010) – The Salesforce.com Foundation, the global leader in integrating philanthropy and business, today announced Susan G. Komen for the Cure®, the world’s largest breast cancer organization, has successfully […]

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RightNow’s New Cloud Services Portal Provides Up-to-the-Moment Visibility into Mission-Critical SaaS Applications

RightNow Makes It Easy for CIOs to Manage Applications and Data in the Cloud BOZEMAN, Mont. (August 10, 2010) – RightNow (NASDAQ:RNOW) today introduced the RightNow Cloud Services Portal. A key component of the RightNow CX Cloud Platform, also announced today, the new Cloud Services Portal provides near real-time, 24×7 visibility into RightNow’s cloud operations. […]

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RightNow Delivers First Customer Experience Cloud Platform

New RightNow App Builder Empowers Organizations to Rapidly Create, Extend and Integrate Customer Experience Applications BOZEMAN, Mont. (August 10, 2010) – RightNow (NASDAQ:RNOW) today unveiled the first customer experience cloud platform, RightNow CX Cloud Platform, making it possible for organizations to create, extend and integrate mission-critical customer experience solutions in the cloud. The new RightNow […]

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SugarCRM Selected as an AlwaysOn Global 250 Winner

SugarCRM Recognized for Creating Technology Innovations for the Global Silicon Valley CUPERTINO, Calif. (August 09, 2010) – SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced that it has been chosen by AlwaysOn as one of the AlwaysOn Global 250 winners. Inclusion in the AlwaysOn Global 250 signifies leadership […]

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Salesforce.com Announces Timing of Its Second Quarter Fiscal 2011 Financial Results Conference Call

Results to be released on August 19, 2010, after the market close SAN FRANCISCO (August 06, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its second quarter fiscal 2011 results will be released on Thursday, August 19, 2010, after the close of the market.  The company will host a conference […]

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Salesforce.com’s Service Cloud 2 Ranked a Leader by Independent Research Firm

Report highlights real-time responsiveness, mobile capabilities, and multichannel social computing among key trends in today’s leading customer service solutions SAN FRANCISCO (August 05, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, […]

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SugarCRM Continues Strong Channel Momentum

Sugar Open+ Partner Program Continues to Attract Top Tier VARs and Other Resellers, Strengthens SugarCRM’s Position as Most Flexible, Open, Channel-Friendly CRM on Market CUPERTINO, Calif. (August 05, 2010) – SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, announced unprecedented success of its Open+ Partner Program in the first half […]

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Consona Report Reveals Social Media’s Many Benefits for Service and Support

New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper Indianapolis, IN (August 04, 2010) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]

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