Latest CRM News
RightNow Receives “Shortlist” Recommendation in Ovum’s CRM for Higher Education Industry Solutions Guide
RightNow CX Earns Top Scores for Exceptional Multi-Channel Communication Capabilities, State of the Art Workflow Functionality, and Easy Deployment of Cloud-Based Solutions BOZEMAN, Mont. (August 04, 2010) – RightNow (NASDAQ:RNOW) announced today that Ovum recommends RightNow CX, the customer experience suite, be placed on any higher education institution’s shortlist for customer relationship management (CRM) technology […]
SugarCRM Continues Record Growth and Channel Expansion
Record Revenue Growth Fueled by Strong Customer Momentum Complements Impressive Channel Network Growth and Industry Accolades CUPERTINO, Calif. (August 03, 2010) – SugarCRM, the world’s leading provider of open source customer relationship management software, announced yet another quarter of record growth, fueled by impressive customer wins, as well as continued expansion of its global partner […]
Intel Capital and Amdocs Collaborate to Foster Startup Innovation
Companies hold first Intel Capital Technology Day at Amdocs with startup companies from around the world ST. LOUIS (August 03, 2010) – Intel Capital, Intel Corporation’s global investment organization, held its first Intel Capital Technology Day (ITD) at Amdocs (NYSE: DOX), the leading provider of customer experience systems. The event marks the collaboration between Intel […]
RightNow Announces Schedule of Upcoming Investor Conference Presentations
BOZEMAN, Mont. (August 02, 2010) – RightNow (NASDAQ:RNOW) today announced that the company will be speaking at the following investor conferences. A webcast of each presentation will be available on the company’s investor relations website at http://investor.rightnow.com/events.cfm. Monday, August 9, 2010 Thursday, August 25, 2010 About RightNow RightNow is helping rid the world of bad […]
RightNow and drugstore.com Speaking at CRM Evolution and SpeechTEK August 2-4, 2010
BOZEMAN, Mont. (July 29, 2010) – Cloud-based customer experience solutions provider RightNow® (NASDAQ: RNOW) today announced speaking sessions at CRM Magazine’s CRM Evolution 2010 and Speech Technology Magazine’s SpeechTEK 2010, which are co-located at the New York Marriott Marquis, August 2-4, 2010. Notably, Greg Gianforte, CEO and founder of RightNow, will participate in the CRM […]
vtiger Delivers True Open Source CRM in the Cloud
Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings Sunnyvale, CA (July 28, 2010) – vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM […]
Research Report Shows Leading Companies Focus On Consistent Service Delivery Across Multiple Channels
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates Indianapolis (July 27, 2010) – Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies […]
Cellcom Israel Selects Amdocs for Managed Services
ST. LOUIS (July 27, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new managed services agreement with Cellcom Israel, the leading mobile provider in Israel with over three million customers. Under the new agreement, Amdocs will manage day-to-day IT operations and application development and maintenance in support of […]
RightNow Appoints Brian Curran to Vice President of Web Solutions
Former Best Buy Executive to Lead Center of Excellence for the RightNow Web Experience BOZEMAN, Mont. (July 22, 2010) – RightNow® (NASDAQ: RNOW) today announced the appointment of Brian Curran to vice president, web solutions. Curran is responsible for ensuring that RightNow clients receive the greatest possible value from the RightNow Web Experience solution. In […]
Facebook® Selects Salesforce.com
World’s largest social networking service selects world’s leading enterprise cloud for CRM SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations. Facebook Looks to the Cloud to Increase Sales Process Efficiency Facebook evaluated the […]