Latest CRM News
SugarCRM Releases Sugar Community Edition on the Microsoft Web Platform
Expanding collaboration with Microsoft to make CRM application available for web developers on the Windows Web App Gallery CUPERTINO, Calif. (August 04, 2009) – SugarCRM, a world leading provider of commercial open source customer relationship management (CRM) software, announced today the availability of Sugar Community Edition on the Microsoft Web Platform, a Microsoft framework for […]
Viet Nam Telecom National Selects and Deploys Amdocs for Partner Management
Solution enables Viet Nam Telecom to manage partners more efficiently and support new services ST. LOUIS (August 04, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Viet Nam Telecom National Company (VTN), a subsidiary of the Viet Nam Post and Telecommunications Group (VNPT), has deployed Amdocs products to […]
Sage Nonprofit Solutions VP Grant Howe To Present an NTEN
Austin , TX (August 03, 2009) – Sage North America announced today that Grant Howe, vice president (VP) of research & development for its Nonprofit Solutions business, will present a session on hosted solutions as part of NTEN’s ‘Best of NTC’ Webinar series at 2:00 p.m. EDT on Thursday, August 6. Howe previously presented on […]
NETSUITE ANNOUNCES SECOND QUARTER 2009 RESULTS
Posts Third Consecutive Quarter of Non-GAAP Operating Income and Non-GAAP Net Income Generated Operating Cash Flow of $1.4 million, an Improvement of $3.6 Million Versus the Prior Quarter Average Sales Price during the quarter increased 33% over the Prior Quarter SAN MATEO, Calif. (July 30, 2009) – NetSuite Inc. (NYSE: N), a leading vendor of […]
Parature Chat(TM) Revolutionizes the Online Chat Experience for Organizations Worldwide
Parature Customers Leverage Chat in Both Sales and Support Environments to Increase Customer Satisfaction and Generate Revenue Vienna, VA (July 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chat(TM) is empowering organizations across diverse industries to proactively initiate conversations with customers and prospects to increase customer satisfaction […]
Parature Names Paul Ironside Senior Vice President of Sales and Chief Customer Officer
Fifteen-Year Sales Veteran Brings Strong Record of Strategic Sales Management and Revenue Growth Vienna, VA (July 29, 2009) – Parature, a global leader in on-demand customer service software, announced today the appointment of Paul Ironside as Senior Vice President of Sales and Chief Customer Officer. Mr. Ironside, a Los Angeles native, brings more than fifteen […]
Marketo Launches trust.marketo.com and Expands Support Offerings
New Offerings Give Unprecedented Access to Performance Results, Deepen Marketoâ??s Commitment to Customer Success SAN MATEO, CA (July 28, 2009) – Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced the launch of http://trust.marketo.com, a new system status web site that gives Marketo customers and prospects an unprecedented level of […]
Parature Releases Free White Paper on Delivering Exceptional Customer Service to Gaming Communities
hite Paper Explores the Importance of a Dynamic Support Experience Vienna, VA (July 28, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals within the gaming community insight into the importance of a dynamic support experience. The white […]
Zoho Invites Salesforce.com Users to Zwitch
Easy Migration to Zoho CRM Gives Salesforce.com Users Robust Features at Affordable Prices PLEASANTON, Calif. (July 21, 2009) – Zoho today announced the Zwitch program for Salesforce.com, which lets Salesforce.com users easily migrate to Zoho CRM, the award-winning, affordable customer relationship management application for organizations that want to run their businesses online. With several users […]
Zoho CRM Integrates Zoho Mail
Solution Gives SMBs Affordable, Full-Featured CRM + Email Integration PLEASANTON, Calif. (July 21, 2009) – Zoho today announced the Zoho Mail Add-on for Zoho CRM. For small and medium businesses (SMBs) and others using Zoho CRM, the new module provides affordable, full-featured integration of Zoho CRM and Zoho Mail. A video tour of the Zoho […]