Consona’s Customer Management Version 7.0 Released
Yesterday, Consona Corporation, a CRM business solutions provider, announced the general release of Consona Customer Management (CM) Version 7.0, formerly known as Onyx CRM.
The new CM version was designed based on client requests. The Consona CRM product is focused on reducing the system’s ownership cost and increasing productivity for all users.
“The economy is beginning to pick back up, but its impact on all of us has been deep,” says Tom Millay, general manager of Consona’s CRM products. “For one, we’ve all faced a stark reminder about the value of productivity during tough times and measuring returns on investment. Our customers have echoed this sentiment in their enhancement requests and as a result, Version 7.0 is a serious release with serious returns, which range from reducing the infrastructure footprint, need for customizations, and proprietary skill-set required to support the application, to increasing the amount of the overall solution covered by maintenance and delivering features that are going to give anywhere from minutes to hours of productive time back to system users.”
Specific features of the CRM solution version 7.0 include: data search across multiple fields with the new Consona Navigator, improved interface, better forecasting and quoting functionality, a new Microsoft SQL Server Reporting Services (SSRS)-based business intelligence integration and data model, latest Microsoft compatibility, support for a cloud option, and social CRM additions.
We’re very pleased to deliver this kind of return to our customers,” said Tim Hines, vice president of product management for Consona CRM. Consona has always been a proponent of customer-driven development, founded on the sole idea that the ‘next new thing’ is not always the most practical. And while this release sets our customers up for the future, via cloud-readiness and progress on our long-term architectural vision, it also remains packed full of the features our customers have been asking for – the ones that will help them work smarter and faster today.”
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