Tag: "RightNow"

RightNow Extends the Industry’s Most Powerful Customer Experience Suite to Facebook

RightNow CX for Facebook Allows Organizations to Seamlessly Incorporate Facebook into Their Customer Experience Strategies Consumers Will Get Exceptional Service from Their Favorite Brands without Leaving Facebook BOZEMAN, Mont. (September 15, 2010) – RightNow (NASDAQ:RNOW) today unveiled RightNow CX for Facebook, bringing the industry’s most powerful customer experience suite to Facebook. RightNow CX, the customer […]


RightNow to Present at Kaufman Bros. 13th Annual Investor Conference

BOZEMAN, Mont. (September 08, 2010) – RightNow® (NASDAQ:RNOW), today announced that it will be presenting at Kaufman Bros. 13th Annual Investor Conference in New York, NY on Tuesday, September 14, 2010 at 8:00 a.m. ET. A webcast of the presentation will be available on the company’s investor relations website at http://investor.rightnow.com/events.cfm. About RightNow RightNow is […]


RightNow Delivers First Customer Experience Cloud Platform

New RightNow App Builder Empowers Organizations to Rapidly Create, Extend and Integrate Customer Experience Applications BOZEMAN, Mont. (August 10, 2010) – RightNow (NASDAQ:RNOW) today unveiled the first customer experience cloud platform, RightNow CX Cloud Platform, making it possible for organizations to create, extend and integrate mission-critical customer experience solutions in the cloud. The new RightNow […]


RightNow’s New Cloud Services Portal Provides Up-to-the-Moment Visibility into Mission-Critical SaaS Applications

RightNow Makes It Easy for CIOs to Manage Applications and Data in the Cloud BOZEMAN, Mont. (August 10, 2010) – RightNow (NASDAQ:RNOW) today introduced the RightNow Cloud Services Portal. A key component of the RightNow CX Cloud Platform, also announced today, the new Cloud Services Portal provides near real-time, 24×7 visibility into RightNow’s cloud operations. […]


RightNow Receives “Shortlist” Recommendation in Ovum’s CRM for Higher Education Industry Solutions Guide

RightNow CX Earns Top Scores for Exceptional Multi-Channel Communication Capabilities, State of the Art Workflow Functionality, and Easy Deployment of Cloud-Based Solutions BOZEMAN, Mont. (August 04, 2010) – RightNow (NASDAQ:RNOW) announced today that Ovum recommends RightNow CX, the customer experience suite, be placed on any higher education institution’s shortlist for customer relationship management (CRM) technology […]


RightNow Announces Schedule of Upcoming Investor Conference Presentations

BOZEMAN, Mont. (August 02, 2010) – RightNow (NASDAQ:RNOW) today announced that the company will be speaking at the following investor conferences. A webcast of each presentation will be available on the company’s investor relations website at http://investor.rightnow.com/events.cfm. Monday, August 9, 2010 Thursday, August 25, 2010 About RightNow RightNow is helping rid the world of bad […]


RightNow and drugstore.com Speaking at CRM Evolution and SpeechTEK August 2-4, 2010

BOZEMAN, Mont. (July 29, 2010) – Cloud-based customer experience solutions provider RightNow® (NASDAQ: RNOW) today announced speaking sessions at CRM Magazine’s CRM Evolution 2010 and Speech Technology Magazine’s SpeechTEK 2010, which are co-located at the New York Marriott Marquis, August 2-4, 2010. Notably, Greg Gianforte, CEO and founder of RightNow, will participate in the CRM […]


RightNow Appoints Brian Curran to Vice President of Web Solutions

Former Best Buy Executive to Lead Center of Excellence for the RightNow Web Experience BOZEMAN, Mont. (July 22, 2010) – RightNow® (NASDAQ: RNOW) today announced the appointment of Brian Curran to vice president, web solutions. Curran is responsible for ensuring that RightNow clients receive the greatest possible value from the RightNow Web Experience solution. In […]


The Cloud Challenge! RightNow Changes The SaaS CRM Game with New Prices & An Industry Contest

Today, RightNow Technologies made a big move in encouraging CRM users to take up cloud platforms with the RightNow Cloud Services Agreement (CSA)—a client-focused approach to solution licensing. The overarching goal is to eradicate the hidden costs, intense maintenance bills, and shelfware often involved in current SaaS contract, filling in gaps to make contract negotiation […]

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RightNow CX Helps Agencies Meet Open Government Directive from Obama Administration

Deploy RightNow CX in 30 Days with the Secure RightNow Government Cloud to Achieve Transparency, Citizen Participation, and Collaboration HERNDON, Va. & BOZEMAN, Mont. (December 16, 2009) – RightNow (NASDAQ:RNOW) has spent more than ten years helping over 170 government clients create a more transparent, participatory and collaborative government. With a successful track record and […]