Tag: "RightNow"

RightNow CX Helps the Department of Defense’s Medical Education and Training Campus (METC), Launch World’s Largest Military Healthcare Institution

METC Implemented RightNow CX in 30 Days with Secure, Department of Defense Ready, RightNow Government Cloud Bozeman, Mont (December 14, 2009) – The Department of Defense’s Medical Education and Training Campus (METC), the world’s largest military medical education and training institution, implemented RightNow CX (NASDAQ: RNOW), the customer experience suite, to support the biggest consolidation […]

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RightNow CX November 09, with Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking to Deliver Better Customer Experiences

Alcatel-Lucent, Husqvarna, Hi-Rez Studios and Rez-1 use RightNow to Facilitate Customer Communities, Create Customer Loyalty and Reduce Support Costs; EDR wins Forrester Groundswell Award using RightNow Social Experience Bozeman, Mont (November 30, 2009) – RightNow (NASDAQ: RNOW) CX November 09 is now generally available. RightNow CX, the customer experience suite, is comprised of three primary […]

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Mansion Improves Contact Centre and Marketing Campaign Performance with RightNow

Maidenhead, UK (November 12, 2009) – Mansion, home of the popular online entertainment sites MansionPoker.com, MansionCasino.com and Casino.com, is using RightNow CX (RNOW:NASDAQ) to help its Member Service department deliver exceptional customer experiences. With RightNow, Mansion has already improved customer satisfaction rates month-on-month while lowering the cost of supporting those customers. In Mansion’s 80-seat contact […]

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RightNow Introduces RightNow CX, the Customer Experience Suite

New Generation of Consumers with Sky-High Expectations and Social Empowerment Requires A New Solution; RightNow Delivers with RightNow CX ; RightNow Also Makes CX Commitment, Raising the Bar for Cloud Vendors Everywhere Bozeman, Mont (October 27, 2009) – Today, RightNow (NASDAQ: RNOW) will kick off the first of its three global user conferences by announcing […]

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RightNow November ’09 Embraces Social Networking to Deliver Better Customer Experiences

RightNow CX Boasts New Social Experience with Support Community, Innovation, Social Experience Designer and Cloud Monitor Bozeman, Mont (October 27, 2009) – Today RightNow announced RightNow November ’09, the first release of its customer experience suite RightNow CX. Designed to build loyalty and drive revenue through superior customer experiences across web, social and contact center […]

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More To TomTom About SaaS

Satellite navigation device firm TomTom has moved from an on-premise to an on-demand delivery model for its CRM. For TomTom, CRM is a mission critical system and the company has put full faith in its SaaS CRM from RightNow’s London-based data center. TomTom feels that the SaaS model will allow it to focus more on […]

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